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Customer Service Security Specialist

4 months ago

Orlando, United States Get Secured Inc Full time

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Training & development

Vision insurance

Wellness resources

Benefits/Perks

Competitive Compensation

Benefits Package

Career Growth Opportunities

Job Summary

We are seeking a Security Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, has strong communication skills, and is calm under pressure.

Responsibilities

  • Develop and maintain strong relationships with key accounts
  • Identify and pursue new business opportunities within existing accounts
  • Collaborate with cross-functional teams to ensure customer satisfaction
  • Prepare and deliver sales presentations to potential clients
  • Provide ongoing support and account management to ensure customer retention

Qualifications

High school diploma/GED

Previous experience as a Customer Service Representative or in a similar role is preferred

Excellent verbal communication skills

Understanding of active listening techniques

Ability to work well under pressure

Strong sales and business development skills