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Customer Service Representative
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Thank you for considering Animal Health Associates as your new work home If you've always wanted to be part of an energetic and supportive group, with a team-oriented culture and a focus on learning, equality, compassion, and doing the right thing, then apply now We're looking for a new addition with like-minded values who wants to add their mark to our team. Animal Health Associates has been serving the Eugene/Springfield area since at least 1946 We have 4 great vets who practice evidence-based medicine to companion animals. Our Core Values: Do the right thing, “Wow” service, Respect, Learning, Fun We believe that veterinary skills can be taught, and we love to teach Our focus is on finding the right addition to our team. An ideal new team member is someone who: Has strong work ethic. Is personable and professional. Excels at multitasking and attention to detail. Is eager and willing to learn and is open to coaching. Demonstrates a positive, team-oriented approach. Is dependable and punctual. Has a good sense of humor. Maintains productivity without supervision. Possesses excellent telephone etiquette. Is an open and direct communicator. Wants to make Animal Health Associates their home As a CSR/Receptionist at Animal Health Associates, you will: Greet clients with “wow” service. Manage a multiple phone system. Schedule appointments. Enter client and patient data into the practice-management software (Cornerstone). Admit and discharge patients. Generate invoices and review with clients. Process payments. Prepare and maintain medical records. Maintain order and cleanliness in lobby and reception areas. Upon review of resumes, qualified candidates will be contacted for a telephone interview. Following a positive, upbeat, and productive telephone interview, an in-person or virtual interview will be scheduled to further discuss the position. Interviews are accompanied by an assessment of current veterinary and customer service knowledge. Please provide a minimum of 3 business/professional references with all applications. #J-18808-Ljbffr
