Customer Service Representative

2 days ago


Phoenix, United States Phoenix Veterinary Referral & Emergency Center Full time
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Essential Functions:
  • Provides excellent customer service in-person, over the phone, and during high-stress situations.
  • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
  • Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
  • Assists with medication pickups, inquiries, and provides information about services and products.
  • Inputs and manages data in practice management software, including billing and accounts.
  • Assists with retail sales, weighing pets, processing faxes, and maintaining records.
  • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
  • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
  • Knowledge of clerical procedures and ability to organize files and records
  • Excellent customer service skills, providing courteous and prompt assistance
  • Accurate cash handling and cashiering abilities
  • Strong multitasking skills with attention to detail
  • Flexibility in scheduling, including weekends and holidays
  • Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Schedule:
  • 8-hour shift, 10-hour shift
  • Day shift, Evening Shift
  • Saturday availability


PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.Please see our privacy notice for additional information about our data practices.

  • Phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...


  • Phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...


  • Phoenix, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...


  • Phoenix, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...


  • Phoenix, Arizona, United States Hobart Service Full time

    Job OverviewHobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly skilled Customer Service Representative to join our team. This role offers an excellent opportunity to work in a fast-paced environment and deliver exceptional customer service.Job ResponsibilitiesThe successful candidate will be responsible...


  • Phoenix, United States Wells Fargo Full time

    Provide expertise and resources that allow branch employees to make recommendations on products and services that best accommodate the customer. Provide an exceptional internal customer experience while taking in-bound calls, providing procedural sup Customer Service Representative, Customer Service, Customer Experience, Representative, Training, Retail,...


  • Phoenix, Arizona, United States Fred Loya Insurance Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a skilled Customer Service Representative to join our team at Fred Loya Insurance. As a Customer Service Representative, you will be responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.Main...


  • phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...


  • Phoenix, United States SST Direct Full time

    Seeking a Customer Service Representative for a direct hire opportunity with our client, a top-tier industrial pump repair company in Phoenix, AZ This position offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.Shift Time:...


  • Phoenix, Arizona, United States Rubio's Coastal Grill Full time

    Rubio's Coastal Grill is a dynamic and fun work environment that fosters teamwork and growth.Job SummaryWe are seeking a Customer Service Representative to join our team at Rubio's Coastal Grill. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working collaboratively with the team, and...


  • Phoenix, United States Arrow Exterminators Full time

    Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: + generous...


  • Phoenix, Arizona, United States Acro Service Corp Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Tax Compliance Specialist. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.As a Customer Service Representative, you...


  • Phoenix, United States Moon Moments Ltd Full time

    Customer Service Representative Location: On-site, Phoenix, AZ Compensation: Weekly Our client is seeking an enthusiastic and results-driven Customer Service Representative to join their team. In this role, you will be instrumental in driving sales by engaging directly with customers, addressing their inquiries, and providing detailed product knowledge to...


  • Phoenix, United States Moon Moments Ltd Full time

    Job Title: Customer Service Representative Location: On-site, Phoenix, AZ Compensation: Weekly Our client is seeking an enthusiastic and results-driven Customer Service Representative to join their team. In this role, you will be instrumental in driving sales by engaging directly with customers, addressing their inquiries, and providing detailed product...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job InformationJob Type: Full-timeLocation: On-site at client locationJob Description:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and meeting customer needs.Key...


  • Phoenix, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Customer Service Representative in Phoenix, Arizona. As a Customer Service Representative, your primary role will be to interact directly with customers, handle their inquiries and requests, and ensure their experience with us is positive and helpful. You will...


  • Phoenix, United States Acro Full time

    Job title :: Unclaimed Property Representative (Hybrid) Payrate :: $18 per hour without benefits (MAX) Duration :: 12 Months Contract (Possible Extension or FTE) Location :: Phoenix, AZ, 85007 (Hybrid Flexibility) Shift :: Mon-Fri [8 AM 5 PM] Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for...


  • Phoenix, Arizona, United States Goodwill Industries International Inc Full time

    Job Description:We are seeking a highly organized and customer-focused Customer Service Representative to join our retail team at Goodwill of Central & Northern Arizona. As a customer service representative, you will be responsible for providing an exceptional shopping experience for our customers while promoting sales and maintaining store standards.Key...


  • Phoenix, United States PostScan Mail Full time

    We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value...


  • Phoenix, United States Kelly Services, Inc. Full time

    L The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound/outbound calls and emails. l Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel Customer Service Representative, Producer, Customer Service, Customer Experience, Representative, Service,...