Facility Solutions Specialist

3 weeks ago

Lincolnshire, United States Staples Advantage Canada Full time

Staples is business to business.You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

  • Selling FS products, programs, and solutions into accounts.
  • Active digital selling and solutioning via chat.
  • Customer profiling and qualifying.
  • Full compliance with all Facility and Breakroom procedures.
  • Provide pre-sales support to account team and external customers which could include capabilities presentations, pricing, quotes, product specs, and implementation support.
  • Complete bid and formal RFP submissions.
  • Provide product comparison and suggest alternatives based on Customer needs and pricing guidelines.
  • Develop selling skills of qualifying, strategizing, sales call tactics, closing, and maintaining service levels.
  • Understand the key facilities processes for sourcing, order fulfillment, and project management.

What you bring to the table:

  • Expertise in the Staples Facilities selling strategies.
  • Industry knowledge inclusive of trends, products/services, and vertical markets
  • Ability to prioritize work and engage appropriate support teams, implementation, or vendors to provide best customer experience.
  • A drive to close business and be proactive with customers.
  • Ability to sell company values and services, in addition to program features and benefits via phone and virtually.
  • Demonstrate strong time management skills.
  • Demonstrate strong verbal and written communication skills.
  • Demonstrate strong interpersonal skills to be able to interact across the different internal departments/external customers through varying mediums.

What’s needed- Basic Qualifications

  • 2+ years sales experience.

What’s needed- Preferred Qualifications

  • Associate or Bachelor’s degree
  • Proficient in MS Office (Excel, Word, PowerPoint)
  • Knowledge of Salesforce.com
  • B2B Sales Experience
  • Jan/San Sales Experience

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more
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