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Level 1 Support Technician
4 weeks ago
Our client is currently seeking an up and coming IT professional to work in a fast-paced team environment as a Level 1 Support Technician. You will join their team onsite in Plano, TX and provide end-user support. Top Candidates will have technical and customer service skills as well as strong commitment, follow-through, and reliability.
Duties and Responsibilities:
- Provide Install, Move, Add, Change (IMAC), Break-Fix, and End User Support activities as required
- Image and configure systems
- Complete special projects as requested
- Follow Asset Management policy and procedure
Skills and Qualifications:
- Strong working knowledge of MS Windows Operating Systems
- Working knowledge of MS Office and basic business applications
- Basic knowledge of networks, telecom, and computing
- Walk-up and remote support service experience
- iOS and Android working knowledge
- Good communication skills
- Good analytic / troubleshooting skills
- Good customer support skills
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
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