Desktop Support Technician

3 weeks ago

Plano, United States PATRIOT STAFFING & SERVICES LL Full time
Job DescriptionJob Description

Need 2 Desktop Support Technician Level-1 in Plano, TX 75075

 

The role:

•                 Deliver first class service and problem resolution for customer issues.

•                 Provide timely communication on issue status and resolution.

•                 Maintain ticket updates for all reported incidents.

•                 Install, upgrade, and troubleshoot Windows OS, Microsoft Office and other desktop applications.

•                 Install, upgrade, maintain and troubleshoot for printers and other IT assets.

•                 Perform preventative maintenance tasks on computer hardware.

•                 Complete remedial repairs on Desktops, laptops, printers, mobile devices, and other peripheral equipment

•                 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

 

About you:

•                 You will have a minimum 1-2 years’ experience in Windows Desktop support.

•                 Experience in:

o                 Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow).

o                 Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

•                 Proven analytical, troubleshooting, and problem-solving skills.

•                 The ability to multi-task, effectively determine priorities and meet SLA’s.

•                 Excellent communication, rapport building and internal customer service skills.

 

Engagement terms: 

  • Location: Plano, TX 75075
  • Hourly rate/Monthly salary:  $20-22/hr. ONLY on 1099 basis (The candidate should have their certificate of Professional and general liability insurance that is typical of an independent contractor for 1099)
  • Candidates should require having a Professional and general liability insurance that is typical of an independent contractor for 1099. It is quite cheap and easy to get this insurance.
  • Start Date – ASAP
  • Duration: 1 Year.
  • Interview: Phone interview.
  • Positions: 2
  • Candidates need to start immediately.

Are you a Desktop Technician Level-1 that loves the fast paced, ever-changing environment? Do you want to be a part of a company that believes that the heart of our dedicated Team is what makes us successful? Then join our team 

If you are interested in becoming part of our winning team, please APPLY NOW 

Thanks & Regards,

M V Srikanth

Patriot Staffing

E: itrecruiter at patriotstaffing.com dot com
Phone: Seven three two – six two nine – eight six six one

 

Company DescriptionAre you a Customer Service Rep that loves the fast paced, ever changing environment? Do you want to be a part of a company that believes that the heart of our dedicated Team is what makes us successful? Then join our teamCompany DescriptionAre you a Customer Service Rep that loves the fast paced, ever changing environment? Do you want to be a part of a company that believes that the heart of our dedicated Team is what makes us successful? Then join our team

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