Care Continuum Service Line Coordinator

2 weeks ago


Richmond, United States Bon Secours Mercy Health Full time

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

**Primary Function/General Purpose of Position** _:_

The Primary Care & Care Continuum Strategic Coordinator will support the strategy for the Primary Care & Care Continuum Service Lines (post-acute services including senior care services, home based primary care, palliative medicine, home health, hospice, and others) with a focus on attributed lives through the ACO and other value-based contracts. Working across the continuum, this position will ensure strategies are aligned between services, processes are implemented, and outcomes are monitored to enhance access, operational efficiency, and alignment. The coordinator will manage inter-department and inter-facility relationships that enhance clinical and operational outcomes for defined populations. A data-driven approach will be utilized, including collecting and analyzing data, to drive strategic priorities. The position will collaborate with Richmond market stakeholders, and with shared services such as Population & Community Health.

**Essential Job Functions**

+ _?_ Supports the Primary Care & Care Continuum Councils including scheduling, agendas, minutes and action items to ensure continual progress on objectives and outcomes, in accordance with market strategy for the health and wellness of defined populations, especially serious illness

+ Supports market processes in relation to defined annual goals to ensure access, efficiency, and alignment of Primary Care & Care Continuum Services

+ Creates and maintains mechanisms for ongoing & effective communication between Primary Care & Care Continuum services, including post-acute entities

+ Utilizes performance improvement tools to support Primary Care & Care Continuum initiatives

+ Utilizes and monitors dashboards to ensure success in clinical and operational outcomes for defined populations

+ Develops and maintains relationships with Primary Care & Care Continuum partners and stakeholders

+ Carry out contractual obligations with non-employed and/or post-acute entities as relevant

+ Experienced and knowledgeable regarding primary care and serious illness models and programs that support value based care

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

**Licensing/Certification**

None

**Education**

Bachelors Degree (required)

Masters Degree in Health Administration or Business (preferred)

**Work Experience**

2 years experience in health care organizations (required)

**Training**

None

**Language**

None

**Patient Population** -

Not applicable to this position

**Working Conditions** :

General office environment.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

**Skills**

Clinical knowledge and/or experienced recommended

Organization

Technology

Presentation skills

Project management

Work independently

Must have high level of skill in communication

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com



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