Customer Service Associate

4 weeks ago

Temple, Texas, United States Heart of Texas Goodwill Industries, Inc. Full time
Job Details

Job Location
16 - (4108 S. 31st St. Suite C) - Temple, TX

Position Type
Full-Time/Part-Time

Salary Range
$12.00 - $12.00 Hourly

Description

SUMMARY: Assists with store operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned:
  • Greets customers upon encounter
  • Assists customers as needed in finding items and/or answering questions
  • Removes out of date items from display area to include pulling wares and clothing.
  • Maintains display areas including special displays, racks, shelves, bins, and other areas displaying items for sale
  • Monitors and opens dressing rooms and restrooms, as needed
  • Watches for theft
  • Accepts donations and/or directs donors to donation area; prepares receipts as necessary
  • Hang clothing in production, when needed
  • Cleans areas of the store, including restrooms
  • Puts merchandise, including wares and clothing, out on the floor
LEADERSHIP COMPETENCIES:

Leadership Competency

Hourly / Non-Supervisory Leader

OUR TEAM

Emotional Maturity and Respect

Thinks how their actions make other people feel and acts appropriately. Tempers personal emotions and escalates sensitive issues to the appropriate level of management.

Integrity

Can be counted on and trusted; models professional ethics by acting honestly.

Capacity for Change and Innovation

Open to new ideas and ways of doing things; gives ideas collaboratively to improve processes or programs.

Interpersonal Skills

Builds relationships and works well with others; listens to understand and answers appropriately.

Commitment to Development and Empowerment of Self and Others

Completes required training and looks to grow on the job through continuous learning; becomes self-sufficient.

OUR COMMUNITY

Commitment to Goodwill's Mission, Vision, and Values

Actions are in line with Goodwill's Mission, Vision, and Values.

Commitment to Diversity, Equity, and Inclusion

Works well with people that look and think differently.

Community and Service

Wants to help others and make a difference in the community.

OUR GROWTH

Commitment to Excellence and Customer Service

Meets goals and gives outstanding customer service to customers, donors, and participants.

Business Acumen

Makes good choices. Effectively transfers learning from one situation to another.

Stewardship and Accountability

Takes care of company property. Takes responsibility and ownership of personal actions and outcomes.

Qualifications

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All individuals must pass a drug screen. A criminal background check is required.

EDUCATION:

All educational backgrounds are accepted; or up to one month related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read the English language preferred.

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers preferred.

REASONING ABILITY

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS

In order to operate a forklift, certification must be obtained through a company-specific training program.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee
  • Must be able to stand up to eight hours a day.
  • Must be able to walk up to eight hours per day.
  • Must be able use hands to handle or feel, and reach with hands and arms.
  • Must have sufficient eyesight and manual dexterity to discriminate between and classify items.
  • Must be able to bend and twist frequently.
  • Must be able to regularly lift and carry 25 pounds and occasionally lift and carry up to 100 pounds.
  • The employee is frequently required to talk or hear.
  • Must be able to follow instructions.
  • Specific vision abilities required by this job include close vision (clear vision at 20 inches and less) and color vision (ability to identify and distinguish colors).
WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to fumes, airborne particles (lint and dust), and animal hair. The employee is occasionally exposed to moving parts; high, precarious places; and vibration.

The noise level in the work environment varies from quiet to loud.

It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal. Heart of Texas Goodwill Industries will provide reasonable accommodations during its interview process for individuals with disabilities, upon request.

Heart of Texas Goodwill managers and employees will comply with state and federal equal employment laws, rules, regulations, and guidelines. Any employees that deliberately violate this policy will be subject to disciplinary action. Persons who believe Heart of Texas Goodwill did not provide reasonable accommodations or has discriminated against them may file a discrimination complaint with the agency's Compliance Officer. The Compliance Officer has full authority to manage issues involving employment discrimination and accommodations. To file an allegation of discrimination or failure to provide reasonable accommodations, contact the Compliance Officer via one of the following methods: (mail) 1700 S. New Road, Waco, TX 76711; (email) hr@hotgoodwill.org; (phone) 254-753-737 ext. 450.

  • Temple Corrugated Customer Service Associate

    1 day ago

    Temple, Texas, United States Independence Corrugated Full time

    We are seeking a detail-oriented and customer-focused individual to join our team as a Temple Corrugated Customer Service Associate. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through timely and accurate order processing, addressing all customer inquiries and complaints, and...

  • Customer Service Associate

    5 days ago

    Temple, Texas, United States Schwarz Partners Full time

    At Schwarz Partners, our goal is to provide exceptional service to our customers. As a Customer Service Representative, you will be responsible for assisting customers with inquiries and orders.Key Responsibilities:Maintain accurate records of customer interactionsProcess orders and ensure timely deliveryResolve customer complaints and issuesWe are looking...

  • Customer Service Representative

    4 days ago

    Temple, Texas, United States Walmart Full time

    At Walmart, we're looking for a Customer Service Representative to join our e-commerce team. As an Online Order Filler & Delivery associate, you'll be responsible for acknowledging and greeting customers with a smile, answering customer questions, and helping customers find the products they are looking for.Key Responsibilities:Acknowledge and greet...

  • Retail Store Associate

    2 days ago

    Temple, Texas, United States James Avery Part time

    Role OverviewWe are seeking a motivated and customer-focused Part Time Sales Associate to join our team at James Avery.Main Accountabilities• Deliver exceptional customer service by greeting and assisting customers in their selection and purchase of merchandise.• Enter customer data and sales information accurately into the POS system.• Offer...

  • Customer Service Associate

    4 weeks ago

    Temple, Texas, United States Heart of Texas Goodwill Industries, Inc. Full time

    Job DetailsJob Location 16 - (4108 S. 31st St. Suite C) - Temple, TX Position Type Full-Time/Part-Time Salary Range $12.00 - $12.00 Hourly DescriptionSUMMARY: Assists with store operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned: Greets customers upon encounter Assists customers as needed in finding items...

  • Customer Service Representative

    5 days ago

    Temple, Texas, United States Heart of Texas Goodwill Industries, Inc. Full time

    Job OverviewThe Customer Service Associate will assist with store operations, ensuring a positive customer experience. The ideal candidate will be able to work in a fast-paced environment, maintaining a clean and organized store while providing excellent customer service.Salary InformationThe hourly salary for this position is $12.00 per hour, competitive...

  • Customer Service Representative

    2 days ago

    Temple, Texas, United States Circle K Full time

    Circle K - 5520 S General Bruce Dr [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...

  • Customer Service Representative

    3 days ago

    Temple, Texas, United States Walmart Full time

    What You'll Do:As a Grocery Associate at Walmart, you will have the opportunity to make a meaningful impact on our customers' lives. Your responsibilities will include:Providing exceptional customer serviceMaintaining a clean and organized store environmentEnsuring that our shelves are stocked with fresh productsVerifying product dates and disposing of...

  • Customer Experience Associate

    3 days ago

    Temple, Texas, United States Walmart Full time

    Company OverviewSam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. With over 600 clubs in the U.S. and 100 clubs internationally, Sam's Club is one of the largest retailers in the world.SalaryThe hourly wage range for this position is $16.00 to $23.00. Additional compensation in the form...

  • Customer Service Specialist

    3 days ago

    Temple, Texas, United States James Avery Part time

    Job DescriptionThis is an exciting opportunity to join James Avery as a Part Time Sales Associate. In this role, you will interact with guests, process sales transactions, and contribute to a positive store experience.Key Responsibilities Include:Greeting and assisting guests in their shopping experience.Handling sales transactions, including processing...

  • Customer Service Liaison

    7 days ago

    Temple, Texas, United States Exeltra Consultants, Inc. Full time

    About UsExeltra Consultants, Inc. is a forward-thinking company that delivers innovative solutions for campaign management through personal engagement and intuitive interactions. Our campaign management teams are dedicated to treating each consumer with individual attention and focus in order to consistently improve the overall customer experience.The...

  • Sales and Customer Service Role

    5 days ago

    Temple, Texas, United States Heart of Texas Goodwill Industries, Inc. Full time

    Join Our TeamWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will have the opportunity to make a positive impact on our customers' lives and contribute to the success of our organization.Key Responsibilities* Greet customers and respond to their inquiries in a friendly and...

  • Sales and Customer Service Representative

    3 days ago

    Temple, Texas, United States James Avery Part time

    Job SummaryThe role of a Part Time Sales Associate at James Avery involves providing exceptional guest service by greeting and assisting customers in selecting and purchasing merchandise. This opportunity is available at our location.Duties and Responsibilities• Demonstrate effective communication skills to resolve customer issues effectively.•...

  • Restaurant Customer Service Team Member

    3 weeks ago

    Temple, Texas, United States Jason's Deli Full time

    Jason's Deli - 3036 South 31st Street [Restaurant Associate / Crew Member] As a Restaurant Customer Service Team Member at Jason's Deli, you'll: Prioritize work tasks while anticipating customers needs; Coordinate with co-workers to ensure an out-of-this-world dining experience; Maintain an organized system to keep track of multiple takeout and delivery...

  • Customer Service

    1 week ago

    Temple, Texas, United States Exeltra Consultants, Inc Full time

    Exeltra Consultants, Inc. has just opened a customer service position in the Temple area. We are one of the largest and fastest-growing Sales Firms in the area and we are looking to expand even further. We offer full-time positions, full training, and advancement opportunities within our company as well. We Provide: Complete Training Weekly Bonuses and...

  • Customer Service

    4 days ago

    Temple, Texas, United States Disability Solutions Full time

    Exeltra Consultants, Inc. has just opened a customer service position in the Temple area. We are one of the largest and fastest-growing Sales Firms in the area and we are looking to expand even further. We offer full-time positions, full training, and advancement opportunities within our company as well. We Provide: Complete TrainingWeekly Bonuses and...

  • Customer Service

    7 days ago

    Temple, Texas, United States Exeltra Consultants, Inc Full time

    Exeltra Consultants, Inc. has just opened a customer service position in the Temple area. We are one of the largest and fastest-growing Sales Firms in the area and we are looking to expand even further. We offer full-time positions, full training, and advancement opportunities within our company as well. We Provide: Complete Training Weekly Bonuses and...

  • Customer Service

    2 days ago

    Temple, Texas, United States Exeltra Consultants, Inc Full time

    Exeltra Consultants, Inc. has just opened a customer service position in the Temple area. We are one of the largest and fastest-growing Sales Firms in the area and we are looking to expand even further. We offer full-time positions, full training, and advancement opportunities within our company as well.All candidates should make sure to read the following...

  • Customer Service Ambassador

    2 days ago

    Temple, Texas, United States Circle K Full time

    **About Circle K**Circle K is a retail company that offers a wide range of products and services to its customers. As a Customer Service Representative, you will play a crucial role in providing excellent customer service and ensuring that our customers have a positive experience when shopping with us.**Key Responsibilities:**Provide prompt and courteous...

  • Customer Service Representative

    1 day ago

    Temple, Texas, United States Circle K Stores, Inc. Full time

    Store 2741338: 5520 S General Bruce Dr, Temple, Texas 76502 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged,Customer Service Representative, Customer Service, Representative, Retail, Service