QRM Application Support Engineer

4 weeks ago


California, United States Open Systems Technologies Full time

A financial firm is looking for a

QRM Application Support Engineer

to join their team in New York, NY.

Compensation: $150-180k

Responsibilities:

Install and configure all QRM applications Periodically validate the environment through diagnostic tests Liaise across IT domains to deliver QRM including but not limited to infrastructure engineering, database, security, and operations support Provide support of the QRM environment including troubleshooting system and integration operation with other IT teams and with the vendor, applying periodic patches, reporting requirements, ad-hoc requests from business and production system support Reviews opportunities for improvement in how QRM platform is leveraged and brings best practices to the forefront Ensure that proposed solutions comply with the company's technology direction Work with development teams (internal and external) in the creation and validation of user interfaces and functional/non-functional requirements Provide general technical support for QRM system and user training Late night production support and weekend implementation work will be required Qualifications:

A Bachelor's Degree 5+ years of relevant technical experience Technical understanding of QRM and/or other ALM platform concepts and general module functionality Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams Strong analytical, written, and verbal communication skills QRM implementation experience a plus Project Management skills, including Agile methodology, a plus 23-06451 #J-18808-Ljbffr



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