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Loan Specialist

3 months ago

Phoenix, United States Discover Full time

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: What You’ll Do Handles communication with customers and performs a variety of functions focused on completing applications for applicants. Proactively sells the loan to the customer along with other benefits. Ensures that all portions of the application are accurate to help identify and then eliminate potential risks for the business. Helps drive applications to completion to increase receivables. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. How You’ll Do It Communicates with customers on loan acquisition calls. Provides customers with consultative sales-based conversations. Sells the features and benefits of the loan. Facilitates components of the credit application process including but not limited to: Identity verification, judgmental review, negotiation of loan terms, applicant agreement of loan offer, and completion of the loan application. Qualifications You’ll Need The Basics H.S. Diploma or GED 2+ years Customer Service, Sales or related experience Bonus Points If You Have 2+ years Sales experience Discover Loan Specialist experience within Personal Loans Application Deadline: The application window for this position is anticipated to close on Aug-04-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between to . Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Time Off 401(k) Plan STD, Life, LTD and AD&D Recognition Program Education Assistance Family Support Programs Employee Stock Purchase Plan What are you waiting for? Apply today All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. #J-18808-Ljbffr