Receptionist

2 weeks ago

Lawrence, United States Jackson Hewitt Full time

At P & S Tax Prep Partners dba Jackson Hewitt, are looking for a high-energy Receptionist We need a very motivated problem solver to join our team The Receptionist serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This seasonal role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience.

What you'll do here:

Greet and welcome guests as soon as they arrive at the office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material

Provide basic and accurate information in-person and via phone/email

Receive daily mail

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Monitors client flow at the location and keeps clients engaged during periods of wait time

Skills you'll bring for success:

Good interpersonal and communication skills

Customer service or sales experience preferred

High School Diploma/ GED, or equivalent related business experience

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisees job application process is specific to that franchisee and will not be communicated to any other entity.

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