Front Desk Associate
2 months ago
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
- Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
- Competitive hourly base pay, plus tips; sales bonuses
- Merit-based pay increases
- Complimentary service membership
The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
- Sales experience and confidence (membership sales are highly valued)
- Customer service experience (retail, restaurant)
- Computer/ Technology proficiency
- A passion for dogs and dog health & wellness
- Reliable transportation
- Willingness to work in a smoke-free environment
We are searching for a goal-oriented team member who has a passion for sales and customer service A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager
Tasks:
- Drive membership sales through health and wellness education
- Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
- add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer - responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
- Confidence in selling services and products
- Ability to connect with customers (both canine and human) and provide outstanding customer service
- Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
- Effective communication with team members and dog parents (in person and on the phone)
- Independently solve problems using Scenthound values and culture as a guide
- Attention to detail
- Time-management; Scheduling appointments efficiently
- Accountability; hold oneself and others to Scenthound standards
Compensation: $10.00 - $13.00 per hour
-
Front Desk Coordinator
2 months ago
Zionsville, United States The Woodhouse Day Spa - Indianapolis Full timeJob DescriptionJob DescriptionFront Desk CoordinatorAre you an experienced hospitality professional, committed to exceptional guest service whos looking for a rewarding leadership opportunity? If yes, we want to meet you.Job SummaryOur Front Desk Coordinator role is a part-time position with scheduling availability on Monday, Wednesday and Saturdays.As a...
-
Customer Service Associate
2 months ago
Zionsville, United States Scenthound Full timeBenefits: Employee discounts Flexible schedule Opportunity for advancement Signing bonus **Sign On Bonus** Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Merit-based pay increases Complimentary service membership About the Position: ...
-
Customer Service Front End Supervisor
2 weeks ago
Zionsville, Indiana, United States Lowe's Full timeAt Lowe's, our associates are dedicated to providing exceptional customer service while ensuring a store environment that is organized, secure, and well-stocked with essential products.As a Customer Service Front End Supervisor, your responsibilities will include:Identifying and eliminating obstacles, enhancing operational efficiency, overseeing front-end...
-
Property Administrator
4 weeks ago
Zionsville, United States Independence Village Full timeJob DescriptionJob DescriptionProperty AdministratorIndependence Village of Zionsville EastThe Property Administrator will perform and/or oversee all office activities of a senior residential community. This role is responsible for maintaining an accurate reporting system of resident accounts and office processes within assigned timelines. The Property...
-
Care Navigator
4 weeks ago
Zionsville, United States AndHealth Full timeJob DescriptionJob DescriptionCare NavigatorFull TimeIndianapolis, INAndHealth is a healthcare technology company created to help people reverse chronic disease. We are driven by the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to...