Customer Service Associate

5 months ago


Zionsville, United States Scenthound Full time
Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Signing bonus
**Sign On Bonus**

Perks and Benefits:
  • Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
  • Competitive hourly base pay, plus tips; sales bonuses
  • Merit-based pay increases
  • Complimentary service membership
About the Position:

The Customer Service & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:
  • Sales experience and confidence (membership sales are highly valued)
  • Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness
  • Reliable transportation
  • Willingness to work in a smoke-free environment
Who We Are Looking For:

We are searching for a goal-oriented team member who has a passion for sales and customer service A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager

Tasks:
  • Drive membership sales through health and wellness education
  • Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
  • add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer - responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards


Compensation: $11.00 - $13.00 per hour

  • Zionsville, Indiana, United States Walmart Full time

    **Job Overview**At Walmart, our Front End Service associates are focused on delivering exceptional customer service while ensuring compliance with company policies. Their key responsibilities include greeting and thanking customers, processing returns and refunds, and handling financial transactions. This role requires standing for extended periods and may...


  • Zionsville, Indiana, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary goal will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information regarding our products and services.Key Responsibilities:• Assist...


  • Zionsville, United States Roche Holdings Inc. Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Sales Associate

    1 month ago


    Zionsville, Indiana, United States Great Lakes Ace Hardware Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Great Lakes Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.Key Responsibilities:Provide outstanding customer service and respond to...

  • Warehouse Associate

    1 month ago


    Zionsville, Indiana, United States Lowe's Full time

    About the RoleWe are seeking a motivated and detail-oriented Warehouse Part-Time Days associate to join our team at Lowe's. As a key member of our warehouse team, you will play a vital role in ensuring our customers receive the products they need to improve their homes and lives.ResponsibilitiesUnload and organize merchandise for customersHelp maintain a...


  • Zionsville, United States Great Lakes Ace Hardware Full time

    This position is located at: 25 Boone Village, Zionsville, Indiana 46077 SUMMARY The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. Be steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core...

  • Spa Associate

    1 month ago


    Zionsville, United States Hand & Stone Corp Full time

    Benefits: 401(k) matching Flexible schedule Free uniforms Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Hand and Stone Massage and...


  • Zionsville, United States Community Pet Healthcare Full time

    OverviewCommunity Pet Healthcare has an opportunity for a Full-Time Associate Veterinarian to join our amazing TEAM! We are an AAHA accredited hospital with special interests in rehabilitation, high-quality dentistry, behavior, and clinical pathology. We go above and beyond to serve each patient's personal needs by practicing low stress handling. We strive...


  • Zionsville, United States Great Lakes Ace Hardware Full time

    This position is located at:25 Boone Village, Zionsville, Indiana 46077SUMMARYThe primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. The Temporary Key Carrier is responsible for the overall direction of...


  • Zionsville, United States Great Lakes Ace Hardware Full time

    This position is located at: 25 Boone Village, Zionsville, Indiana 46077 SUMMARY The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. The Temporary Key Carrier is responsible for the overall direction of...


  • Zionsville, United States Great Lakes Ace Hardware Full time

    This position is located at: 25 Boone Village, Zionsville, Indiana 46077 SUMMARY The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. The Temporary Key Carrier is responsible for the overall direction of...


  • Zionsville, United States Great Lakes Ace Hardware Full time

    This position is located at:25 Boone Village, Zionsville, Indiana 46077SUMMARYThe primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. The Temporary Key Carrier is responsible for the overall direction of...


  • Zionsville, United States Roche Holdings Inc. Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Zionsville, United States Great Lakes Ace Hardware Full time

    This position is located at: 25 Boone Village, Zionsville, Indiana 46077 SUMMARY The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. The Temporary Key Carrier is responsible for the overall direction of...


  • Zionsville, United States Advantage Solutions Full time

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities,...


  • Zionsville, United States GNC Full time

    Company Description As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to...


  • Zionsville, United States Valvoline Instant Oil Change Full time

    What You'll Do:As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace...


  • Zionsville, Indiana, United States Great Lakes Ace Hardware Full time

    Job SummaryThis role is responsible for delivering exceptional customer service, driving sales growth, and maintaining a well-organized store environment. The ideal candidate will be a team player who can work effectively in a fast-paced retail setting and provide excellent support to the store management team.Key Responsibilities:• Greet all customers and...


  • Zionsville, United States Valvoline Instant Oil Change Full time

    What You'll Do:As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace...


  • Zionsville, United States Ascension Full time

    Details Department:Schedule:Monday - Friday 9am - 5:30pm, could be asked to work between the hours of 6am-6:30pmFacility: Ascension Medical Group - ClinicLocation:Zionsville, INBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance...