Patient Access Specialist

4 weeks ago

Henderson, United States Ensemble Health Partners Full time
Thank you for considering a career at Ensemble Health Partners

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • $$ Shift Differentials for select Shifts $$
  • This position pay between $15.00 - $16.05 based on experience
***This position is an onsite role in Henderson, TX, and candidates must be able to work on-site at UT Health Henderson.

There are currently multiple schedules available:

The Patient Access Specialist is responsible for performing admission duties for all patients admitted for services at the hospital. They are responsible for fulfilling these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:
  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
  • Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for pre-registration of patient accounts before patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian and obtains necessary signatures and the witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in the insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into the system to support (POS) Point of Service Collections and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening medical necessity using the Advance Beneficiary Notice (ABN) software to inform Medicare patients of potential non-payment of tests by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurately, and on time to meet audit standards and provides statistical data to Patient Access leadership.
Required Qualifications:
  • High School Diploma/GED Required
  • CRCR Certification (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)
Experience We Love:
  • 1+ years of customer service experience
Join an award-winning company

Three-time winner of "Best in KLAS" 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.


Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

EEOC - Know Your Rights
FMLA Rights - English

La FMLA Espaol

  • DSS Patient Access Specialist

    1 month ago

    Henderson, Nevada, United States Deaconess Health System Full time

    SummaryDeaconess Health System: A Leader in Patient-Centered CareWe are seeking a compassionate and dedicated Patient Access Intake Specialist to join our team and contribute to our mission of delivering exceptional patient care.Job OverviewThis role is responsible for providing a warm and welcoming experience for patients, families, and visitors. As a...

  • Patient Access Representative

    4 weeks ago

    Henderson, Texas, United States Ensemble Health Partners Full time

    Unlock Your Potential as a Patient Access Specialist at Ensemble Health PartnersAt Ensemble Health Partners, we're dedicated to empowering our team members to thrive in their careers. As a Patient Access Specialist, you'll play a vital role in ensuring seamless patient experiences from admission to discharge. Your attention to detail, excellent communication...

  • Patient Access Representative

    4 weeks ago

    Henderson, Nevada, United States ANDREW HALL MD PLLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at ANDREW HALL MD PLLC. The ideal candidate will have excellent communication skills, a strong commitment to customer service, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAs a Patient Access Representative,...

  • Patient Intake Specialist I

    5 days ago

    Henderson, United States Deaconess Full time

    Join our Team We are looking for a compassionate, caring and dedicated Patient Intake Specialist I to join our team and help us continue our tradition of excellence. BenefitsWe pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and...

  • Optometric Assistant

    4 weeks ago

    Henderson, Nevada, United States Visionworks of America Full time

    About Visionworks:We're a leading provider of eye care services, dedicated to delivering exceptional patient experiences. As a Visionworks Clinical Specialist (CS)/Optometric Assistant, you'll play a vital role in ensuring our patients receive the best possible care.The Role:As a CS/OA, you'll be the face of our Exam Practice, responsible for guiding...

  • Radiology Patient Care Specialist

    1 month ago

    Henderson, Kentucky, United States Deaconess Full time

    Join Our Team at DeaconessWe are seeking compassionate and dedicated Radiology Patient Assistants to join our team and contribute to our tradition of excellence in patient care.BenefitsCompetitive pay and shift incentivesFlexible work schedules to suit your needsOnsite children's care centers for working parentsTuition reimbursement for career...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Henderson, Nevada, United States Trustaff Full time

    About this roleAs a skilled Diagnostic Imaging Specialist, you will be responsible for capturing high-quality diagnostic images using advanced imaging equipment. To excel in this position, you must have a strong understanding of the imaging process and be well-versed in the operation of the equipment.Requirements:Key qualifications include:1-2 years of...

  • Perioperative Care Specialist

    4 weeks ago

    Henderson, Nevada, United States Deaconess Full time

    Benefits:We at Deaconess pride ourselves in retaining our top talent by offering work environments that support professional development and personal success.In addition to our robust healthcare and retirement plans, we offer:Flexible work schedulesFree access to fitness centers, where health coaches are available to help with workout plansPayactiv- Earned...

  • Radiology Patient Care Specialist

    4 weeks ago

    Henderson, Kentucky, United States Deaconess Full time

    Join Our TeamWe are looking for compassionate, caring, and dedicated Radiology Patient Assistants to join our team and help us continue our tradition of excellence. Benefits We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and...

  • Nurse Care Specialist

    4 weeks ago

    Henderson, Kentucky, United States Deaconess Full time

    Job OverviewWe are seeking a skilled Nurse Care Specialist to join our team at Deaconess Henderson Hospital. As a key member of our medical team, you will be responsible for providing high-quality patient care and working collaboratively with our healthcare professionals to ensure the best possible outcomes.Our Telemetry-Stepdown unit is a 21-bed unit...

  • Patient Care Technician

    4 weeks ago

    Henderson, Nevada, United States DaVita Inc. Full time

    DaVita Inc. - Patient Care Technician Job DescriptionDaVita Inc. is seeking a highly motivated and compassionate Patient Care Technician to join our team in an outpatient dialysis center. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support to individuals with end-stage renal disease or chronic kidney...

  • Patient Care Technician

    4 weeks ago

    Henderson, Nevada, United States DaVita Full time

    About the Role:DaVita is seeking a dedicated and compassionate Patient Care Technician to join our team in an outpatient dialysis center. As a Patient Care Technician, you will play a vital role in providing safe, comfortable, and hygienic dialysis treatment to our patients suffering from end-stage renal disease or chronic kidney disease.Key...

  • Security Officer

    4 weeks ago

    Henderson, Nevada, United States TRUCKEE GAMING, LLC Full time

    Job Summary:We are seeking a highly skilled Security Officer to join our team at Club Fortune Casino. As a Security Officer, you will be responsible for maintaining a safe and secure environment for our guests and employees.Key Responsibilities:• Perform access control duties, including walking patrols as needed• Document all activity in a written report...

  • Physical Therapist Assistant

    4 weeks ago

    Henderson, Nevada, United States ATI Physical Therapy Full time

    Stronger Together:ATI Physical Therapy is a leading provider of physical therapy services, with a growing network of over 900 locations across 24 states. Our innovative culture is built on collaboration, teamwork, and a commitment to excellence in patient care.Our Approach:We take a patient-centered approach to physical therapy, tailoring our treatment plans...

  • Patient Care Specialist

    4 weeks ago

    Henderson, North Carolina, United States LifePoint Health Full time

    Job Summary: As a Transporter at LifePoint Health, you will play a vital role in ensuring the safe and efficient transportation of patients, specimens, and equipment throughout the facility.Key Responsibilities:Transport patients via wheelchair, stretcher, or bed to designated sites as requested, including patients with oxygen tanks, intravenous pumps,...

  • Scheduling Specialist II

    2 months ago

    Henderson, United States Deaconess Full time

    Join Our Team We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community. Benefits We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In...

  • Geriatric Care Specialist

    4 weeks ago

    Henderson, Nevada, United States Fox Rehabilitation Full time

    At Fox Rehabilitation, we're seeking a skilled Geriatric Care Specialist to join our team of dedicated professionals. As a Geriatric Care Specialist, you will provide evidence-based therapy to older adults in their homes, helping them to maintain their independence and improve their quality of life.We're committed to creating an inclusive and equitable...

  • Quality Assurance Specialist

    1 month ago

    henderson, United States Greene Resources Full time

    Position: Quality Assurance SpecialistLocation: Henderson, NCPay: $18 to $25/hour (depending on experience)Experience: 1+ years of experience as a Quality Assurance Specialist or related role; food industry experience requiredEducation: Relevant training and/or certifications as a Quality Assurance SpecialistType: Full-time; ContractSchedule: Monday –...

  • Quality Assurance Specialist

    4 months ago

    Henderson, United States Greene Resources Full time

    Position: Quality Assurance SpecialistLocation: Henderson, NCPay: $18 to $25/hour (depending on experience)Experience: 1+ years of experience as a Quality Assurance Specialist or related role; food industry experience requiredEducation: Relevant training and/or certifications as a Quality Assurance SpecialistType: Full-time; ContractSchedule: Monday –...

  • Quality Assurance Specialist

    1 month ago

    henderson, United States Greene Resources Full time

    Position: Quality Assurance SpecialistLocation: Henderson, NCPay: $18 to $25/hour (depending on experience)Experience: 1+ years of experience as a Quality Assurance Specialist or related role; food industry experience requiredEducation: Relevant training and/or certifications as a Quality Assurance SpecialistType: Full-time; ContractSchedule: Monday –...