Front Desk Receptionist

3 weeks ago

Yorktown Heights, United States My Business Platform Full time

Front Desk Reception - Patient Care Coordinator County Dental Group Yorktown Heights, NY Full-Time | In-Office | Monday - Friday | 9:00 AM - 5:00 PM About Us County Dental Group is a trusted multi-specialty dental practice dedicated to providing high-quality patient care in a team-oriented and patient-centric environment. We offer a combination of insurance participation and fee-for-service options, ensuring accessible and comprehensive dental solutions for our community. Position Overview We are looking for a Patient Care Coordinator to join our Yorktown Heights, NY team. This role is essential to ensuring a seamless patient experience, handling appointment scheduling, insurance coordination, and front desk operations. If you are organized, personable, and passionate about patient care, we'd love to hear from you Key Responsibilities Greet patients and assist with check-in and check-out procedures Schedule appointments, confirm visits, and manage follow-ups Verify insurance benefits and assist patients with financial arrangements Educate patients on treatment plans and ensure they understand their options Maintain accurate patient records in compliance with HIPAA regulations Answer phone calls, emails, and patient inquiries with professionalism Support office operations and collaborate with the clinical team to enhance the patient experience Qualifications 1-2 years of experience in dental administration (Preferred) Strong knowledge of dental insurance verification and patient coordination Excellent communication and customer service skills Proficiency in dental management software (Dentrix, Eaglesoft, or similar) Ability to multitask and work efficiently in a fast-paced environment Team player with a positive, patient-first attitude Compensation & Benefits Hourly Rate: $25 - $30 (based on experience) Comprehensive Benefits Package: Medical, Dental, Vision, and Wellness programs Life and Retirement benefits Employee discounts and career growth opportunities Why Join Us? At County Dental Group, we prioritize patient care and employee growth, fostering a collaborative and supportive work environment. If you're looking to be part of a practice that values professionalism, teamwork, and excellence in dentistry, we invite you to apply

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