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Onboarding Specialist I

2 months ago

Tampa, United States Hays Full time
What future do you want to create?

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work.

Equipped with the skills, solutions, and technological capabilities of a true leadership partner, you'll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

Our knowledge through scale, deep understanding, and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights, and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let's create your tomorrow

WHY JOIN HAYS?

Be part of the team

We're driven to work hard but know when to have fun. We call it the Hays spirit. You'll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself.

Feel set up to thrive

We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.

Go further in your career

Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance.

Work at the leading edge

Joining Hays means joining a business that's going places. We're transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be.

OUR VALUES

BUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THING

Your new role: Accountable for the delivery of a highly professional candidate experience throughout the referencing and compliance process to ensure Hays and clients mitigate risk and adhere to contractual SLAs.

  • Overall accountability for ensuring that all compliance for candidates is managed in a timely manner according to specific client SLAs.
  • For candidates provided by the client, on receipt of candidate offer, contact candidate by phone to detail compliance/screening process.
  • Complete referencing as per contract requirements and any credit checks and criminal background check.
  • Confirmation to Sourcing / Vendor Partners for candidate to start and responsible for ensuring that the Contractor Care Partner generates assignment confirmation.
  • Responsible for providing excellent customer service to all candidates to optimize the candidate experience and Hays reputation.
  • Responsible for ensuring that all parties are kept up to date throughout the compliance process and ensuring that all incomplete files are appropriately managed through to completion.
  • Responsible for delivery of continuous improvement and innovation to drive both efficiencies and enhanced candidate experience throughout the cycle.
  • Responsible for keeping systems and technology up to date.
  • Accountable for in and outbound contract paperwork
  • Responsible for ensuring that other partner verifies all starter files.
What you will have:
  • Skilled professional communication skills; written and verbal.
  • Accurate data entry and proficient level of IT skills
  • Ability to follow processes and meet SLAs and deadlines.
  • Ability to work in a pressurized environment.
  • Experience of chasing information in a confident professional manner
  • Experience of working in a service environment desirable
  • Use of Word, Excel, and outlook
What you will get:
  • We offer base compensation of $20 per hour.
  • Hybrid/flexible schedule.
  • PTO starting at 22 days, 2 floating holidays and 2 volunteer days.
  • Competitively priced medical, vision and dental plans to choose what works best for you.
  • 401K with guaranteed match and fast-paced vesting schedule.
  • Initial and continuous training & support from Learning & Development for your professional growth.


What you need to do now

Excited yet? If you're already itching to take the next step to achieving your career goals, apply now.

More about us

Hays is the world's leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in to temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers.

For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward.

We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone.

Everyone is welcome here. We care deeply about diversity, equity, and inclusion (Search "Hays Our Promise" to read more). We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. We have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neurodiverse individuals, South Asians, and individuals interested in Sustainability. We have a very active relationship with Think Big for Kids who we support with their work of supporting youth engagement. You will be given in-depth training around different DE&I topics, which we believe are not only important for us, but for our clients and our candidates. At Hays, we foster a culture of inclusion. We want to hear from you. You are welcome here.

Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin, or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.