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Logistics Specialist

2 months ago

Hot Springs National Park, United States Chi Full time
Overview

The Emergency Department Administrative Assistant is responsible for overall communications and flow within the ED including working closely with ED nursing and physicians leadership to assist with flow and throughput for all ED patients. They are the primary "voice" for the ED and must be proficient and handle multiple phone calls under stressful conditions.

Every day you will serve the patients, families and staff nutritious food that promotes health and healing to the body. You will be expected to set up trays for the hospital patients, following posted menus requests from the patient room service program while taking individual likes and dislikes into account. You will also be collecting dirty trays and dishes from the patient care areas and cleaning dishes in an automatic dishwasher and returning these dishes in the proper storage areas

To be successful in this role, you must enjoy helping others and enjoy a face-paced, fun work environment

CHI St Vincent Hot Springs is a 280 bed faith-based, non-profit, Magnet Accredited facility providing quality health care to patients and communities from all over the State of Arkansas. As the only level II trauma center in the southwest part of the state, CHI St Vincent Hot Springs is the regional referral center for cardiology, trauma, neuro, ortho, oncology and critical care/pulmonary. We have also been voted as one of Arkansas Best Places to Work by Arkansas Business since 2019. We have earned top patient safety ratings from Leapfrog and was recently named as one of the Nation's 50 Top Cardiovascular Hospitals in Fortune and PINC AI.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

Responsibilities

Answering and directing large number of phone calls to Emergency Department, including physician and professional calls regarding transfers, admissions, and consultations, answering patient emergency call systems, and activating emergency notification systems for the entire facility.

Facilitate transfers of patients to and from outside facilities including printing/copying/scanning patient documents.

Facilitate flow by placing admissions within bed placement system.

Scan patient charges and maintain and order department supplies, office and form supplies, nourishment, etc. Ordering specialty supplies for trauma department and physicians.

Maintain department statistics for quality, safety, and regulatory needs.

Scan patient documents into electronic medical record. Provide Health Information Management services after hours for emergency department patients.

Customer services/interdepartmental relations for patients, outside facilities, inter-hospital departments, physicians, pharmacy, lab, and others as needed.

Maintenance of service and work order needs for ED.

Other duties as assigned by management.

Qualifications

High School Diploma/GED