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Patient Service Representative
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Redmond, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeJoin St. Charles Health System as a Patient Service Representative and play a vital role in providing exceptional patient care and administrative support to our healthcare team.Job Summary:The Patient Service Representative acts as a liaison between patients and healthcare professionals, ensuring seamless...
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Patient Service Representative
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Redmond, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeJob Summary:We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at St. Charles Health System. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive...
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Patient Service Representative
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Redmond, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at St. Charles Health System. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Accurately...
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Patient Service Representative
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Redmond, Oregon, United States St. Charles Health System Full timeJob SummaryThe Patient Service Representative plays a vital role in facilitating clerical and reception responsibilities, ensuring seamless communication between patients and professional staff. This position requires strong organizational skills, attention to detail, and excellent customer service skills.Key ResponsibilitiesAccurately record patient...
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Patient Service Representative
1 month ago
Redmond, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at St. Charles Health System. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Accurately...
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Patient Service Representative
1 month ago
Redmond, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at St. Charles Health System. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Accurately...
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Patient Service Representative
3 weeks ago
Redmond, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience.Family Care Clinic SCMG - Redmond, OregonST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service RepresentativeREPORTS TO POSITION: Clinic Supervisor/ManagerDEPARTMENT: St. Charles Medical GroupDATE LAST REVIEWED: July 2024OUR VISION: Creating America's healthiest community, togetherOUR...
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Patient Service Representative
3 months ago
Redmond, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience.Women's Health Clinic SCMG - Redmond, OregonST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service RepresentativeREPORTS TO POSITION: Clinic Supervisor/ManagerDEPARTMENT: St. Charles Medical GroupDATE LAST REVIEWED: July 2024OUR VISION: Creating America's healthiest community,...
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Patient Service Representative
3 months ago
Redmond, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience. Women's Health Clinic SCMG - Redmond, Oregon ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Service Representative REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: July 2024 OUR VISION: Creating America's healthiest community,...
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Patient Services Representative
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Redmond, United States Mosaik Medical Full timeOpportunity The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and...
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Phlebotomist Patient Services Representative
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Phlebotomist Patient Services Representative
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Redmond, United States Global Technical Talent Full timeJob Title: Phlebotomist Patient Services RepresentativeContract Duration: 3 MonthsLocation: Redmond, ORWork Type: Onsite, Monday - Friday 7:30 am - 4:30 pmJoin our team as a Phlebotomist Patient Services Representative!Are you a passionate healthcare professional looking for a rewarding career? We're seeking a dedicated individual to join our team as a...
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Patient Service Representative
3 weeks ago
Redmond, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience. Family Care Clinic SCMG - Redmond, OregonST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service RepresentativeREPORTS TO POSITION: Clinic Supervisor/ManagerDEPARTMENT: St. Charles Medical GroupDATE LAST REVIEWED: July 2024OUR VISION: Creating America's healthiest community, togetherOUR...
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Patient Service Representative
3 weeks ago
Redmond, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience.Differential: 15% Relief Family Care Clinic SCMG - Redmond, OregonST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service RepresentativeREPORTS TO POSITION: Clinic Supervisor/ManagerDEPARTMENT: St. Charles Medical GroupDATE LAST REVIEWED: July 2024OUR VISION: Creating America's...
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Patient Service Representative
1 month ago
Redmond, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience. Family Care Clinic SCMG - Redmond, Oregon ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Service Representative REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: July 2024 OUR VISION: Creating America's healthiest community,...
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Phlebotomist Patient Services Representative
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Redmond, Washington, United States Global Technical Talent Full timeJob Title:Phlebotomist Patient Services RepresentativeKey Responsibilities:Provide exceptional patient care by greeting patients warmly and creating a positive atmosphere.Accurately draw blood samples from patients of all ages, following established protocols.Prepare specimens for lab testing, ensuring proper labeling and handling.Maintain a clean and...
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Patient Service Representative SCMG
3 weeks ago
Redmond, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience.Women's Health Clinic - Redmond, OregonST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service RepresentativeREPORTS TO POSITION: Clinic Supervisor/ManagerDEPARTMENT: St. Charles Medical GroupDATE LAST REVIEWED: December 31, 2012OUR VISION: Creating America's healthiest community,...
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Patient Service Representative SCMG
3 months ago
Redmond, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience.Family Care Clinic SCMG - Redmond, OregonST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service RepresentativeREPORTS TO POSITION: Clinic Supervisor/ManagerDEPARTMENT: St. Charles Medical GroupDATE LAST REVIEWED: December 31, 2012OUR VISION: Creating America's healthiest community,...
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Patient Service Representative SCMG
3 months ago
Redmond, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience. Family Care Clinic SCMG - Redmond, Oregon ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Service Representative REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: December 31, 2012 OUR VISION: Creating America's healthiest...
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Patient Service Representative
4 months ago
Redmond, United States Summit Health Full timeDescription Position Summary: The Patient Service Representative (PSR) is responsible for a variety of administration functions, including, but not limited to: greeting patients/families, scheduling appointments and tests in an efficient and timely manner, answering the telephone promptly and dealing with the caller’s needs in a professional...
Patient Service Representative
3 months ago
Typical pay range: $20.57 - $26.74 hourly, varies on experience.Family Care Clinic - Redmond, OregonST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service RepresentativeREPORTS TO POSITION: Clinic Supervisor/ManagerDEPARTMENT: St. Charles Medical GroupDATE LAST REVIEWED: December 31, 2012OUR VISION: Creating America's healthiest community, togetherOUR MISSION: In the spirit of love and compassion, better health, better care, better valueOUR VALUES: Accountability, Caring and TeamworkDEPARTMENTAL SUMMARY:The Patient Service Representative (PSR) position is assimilated throughout St. Charles Medical Group encompassing practices in three Central Oregon counties and numerous specialties including family care, internal medicine, obstetrics and gynecology, pediatrics, immediate/urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, and sleep medicine. Our PSR's collaborate with clinical staff to assure we are providing our community with comprehensive and compassionate health care.POSITION OVERVIEW: The Patient Service Representative acts as liason between patients and the professional staff by facilitating clerical and reception responsibilties and assisting in adminstrative tasks. This position does not directly manage any other caregivers.ESSENTIAL FUNCTIONS AND DUTIES:Responsible for accurately recording patient demographics, insurance and billing information at the time of registration.Courteously and confidently requests appropriate types of payments (e.g. co-pays, deductible payments, etc.) from patients/guardians, processes payments, completes daily deposits and batch reports.Responsible for processing telephone calls accurately in accordance with established protocols. Assists with processing of authorizations and / or referrals as necessary with medical staff as required by insurance companies.Performs real time eligibility for insurance benefits.Maintains all department specific files, programs and recall systems.Responsible for accurately scheduling patient appointments.Reconciles daily schedules with appointment reports.Responsible for supporting the basic functions of medical records (including: locating and distributing patient documents and information to appropriate staff members, faxing, scanning, indexing, opening and distributing mail, etc.).Works as needed to provide health and wellness services to our clients. Actively participates in achieving organizational and department goals.Ability to work as part of a Care Team with providers and clinical staff.Supports the vision, mission and values of the organization in all respects.Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.Provides and maintains a safe environment for caregivers, patients and guests.Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned.EDUCATION:Required: High school diploma or GED.Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION:Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.Preferred: N/A EXPERIENCE:Required: N/A Preferred: One year of clerical support in a healthcare setting or related experience. Basic medical terminology. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.ADDITIONAL POSITION INFORMATION: Communication/Interpersonal Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System. Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.Strong team working and collaborative skills.OrganizationalAbility to multi-task and work independently. Attention to detail.Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.Mathematical Skills:Performs basic math (add, subtract, multiply and divide) calculations.Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation).Language Skills: Read, write, speak and understand English.ComputerBasic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office.PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.Exposure to Elemental FactorsNever (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.Blood-Borne Pathogen (BBP) Exposure CategoryNo Risk for Exposure to BBPSchedule Weekly Hours:40Caregiver Type:RegularShift:Variable (United States of America)Is Exempt Position?NoJob Family:REPRESENTATIVEScheduled Days of the Week:Monday-FridayShift Start & End Time:
