Support Engineer

1 month ago

Dallas, United States Brilyant IT Solutions Pvt. Ltd. Full time

We have a great opportunity for the position of Support Engineer at Austin, Texas, USA to join our Services team. These positions will be a part of Brilyant’s Services team in Austin which has been growing rapidly. Join our team and be a part of our growth story.

Responsibilities:

Assist with planning service capacity, forecasting demand, analyzing software performance, and tuning systems.

Create auto-provisioned images based on the end-user’s job role or responsibilities.

Create and deploy packages to set up and manage Mac OS and policies.

Patch management—test and evaluate new macOS versions.

Configure, maintain and support core infrastructure services like Active Directory, GPO, Jamf Pro, AzureAD, SSO, and M365.

Coordinate projects and large-scale endpoint infrastructure design and deployment efforts.

Manage endpoint compliance and endpoint vulnerability remediation and implement feature update patching and third-party patching.

Deploy Jamf/Intune OSD task sequences and use.

Design, deploy and troubleshoot an enterprise endpoint management infrastructure.

Requirements:

Minimum 6-8 years of experience in endpoint management platforms, Jamf.

Experience with scripting and automation tools—PowerShell or others.

Experience leading installation, configuration, and maintenance efforts related to computer operating systems with an emphasis on both Windows and MAC OS.

Strong knowledge of endpoint patch management, O365 updates, monthly updates, security patching, and GPO deployment is a plus.

Experience with Active Directory/O365/Azure administration.

Strong knowledge of Windows Server operating systems, Active Directory, AzureAD, SSO, SQL, IIS, and M365.

Ability to explain technical concepts to inexperienced users and team members

Ability to troubleshoot second-and third-level end-user device issues.

Ability to provide RCA in case of any failed change, high-priority incidents.

Benefits:

Medical, Dental, Vision

FSA or HSA plan

401K

Voluntary Life Insurance and Short-Term Disability

Life Insurance, AD&D, Long Term Disability, and Long-Term Care

We offer

Lucrative Compensation plan including income-earning annuity and consumption-based recurring profit model

Fun environment and great company culture

We provide all equipment needed

*Brilyant USA is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.

#J-18808-Ljbffr

  • Support Engineer

    1 week ago

    Dallas, Texas, United States Nimble Robotics Full time

    About the RoleSupport Engineer is responsible for keeping system and robot uptime of the onsite fleet as high as possible through diagnostics, hands-on troubleshooting, and coordination with operations as well as engineering teams at HQ. You will be part of a team working to perform diagnostics, maintenance, and retrofits on production robots. You will be...

  • Support Engineer

    1 day ago

    Dallas, Texas, United States Nimble Robotics Full time

    About the RoleSupport Engineer is responsible for keeping system and robot uptime of the onsite fleet as high as possible through diagnostics, hands-on troubleshooting, and coordination with operations as well as engineering teams at HQ. You will be part of a team working to perform diagnostics, maintenance, and retrofits on production robots. You will be...

  • Implementation Support Engineer

    1 week ago

    Dallas, United States Latitude, Inc. Full time

    Job DescriptionJob DescriptionJob Title: Implementation Support Engineer Job Description:As an Implementation Support Engineer with expertise in physical network topologies, you will play a critical role in implementing and supporting network infrastructure solutions. You will work closely with clients, network engineers, and cross-functional teams to...

  • Application Support Engineer

    15 hours ago

    Dallas, United States Infobahn SoftWorld Inc Full time

    Job DescriptionJob DescriptionApplication Support Engineer Dallas, TX 1 day a week Hybrid 12+ Months Contract Job Duties: - Develops innovation strategies, processes, and best practices. - Drives the execution of multiple business plans and projects. - Supports and ensures business objectives being met. - Leads the discovery phase of medium to large projects...

  • Desktop Support Engineer

    3 weeks ago

    Dallas, United States Tata Consultancy Services Full time

    Role: EUC Desktop SupportSkills: Troubleshooting, Desktop support, EUC , Windows 10Location: Dallas, TX/ Opa-locka, Florida (Onsite)Salary: $65k to $75k Job Description:Must have skillsets:Windows 10 Administrator, MECM Image management & deploymentUnderstanding of EUC role, Filed services. Must have a good experience in Image ManagementExpertise with System...

  • Desktop Support Engineer

    3 weeks ago

    Dallas, United States Tata Consultancy Services Full time

    Role: EUC Desktop SupportSkills: Troubleshooting, Desktop support, EUC , Windows 10Location: Dallas, TX/ Opa-locka, Florida (Onsite)Salary: $65k to $75k Job Description:Must have skillsets:Windows 10 Administrator, MECM Image management & deploymentUnderstanding of EUC role, Filed services. Must have a good experience in Image ManagementExpertise with System...

  • Desktop Support Engineer

    14 hours ago

    Dallas, United States Tata Consultancy Services Full time

    Role: EUC Desktop SupportSkills: Troubleshooting, Desktop support, EUC , Windows 10Location: Dallas, TX/ Opa-locka, Florida (Onsite)Salary: $65k to $75k Job Description:Must have skillsets:Windows 10 Administrator, MECM Image management & deploymentUnderstanding of EUC role, Filed services. Must have a good experience in Image ManagementExpertise with System...

  • Desktop Support Engineer

    2 months ago

    Dallas, United States Yoh, A Day & Zimmermann Company Full time

    Desktop Support Engineer12 month contract to hireDallas, TX (Onsite - CityPlace)The Desktop Support/Engineer will be an essential part of the IT team, focusing on ensuring the efficient and reliable operation of the organization's computer systems. With 2-3 years of practical, hands-on experience in building and servicing computers, the ideal candidate will...

  • Desktop Support Engineer

    14 hours ago

    Dallas, United States Yoh, A Day & Zimmermann Company Full time

    Desktop Support Engineer12 month contract to hireDallas, TX (Onsite - CityPlace)The Desktop Support/Engineer will be an essential part of the IT team, focusing on ensuring the efficient and reliable operation of the organization's computer systems. With 2-3 years of practical, hands-on experience in building and servicing computers, the ideal candidate will...

  • Production Support Engineer

    1 week ago

    Dallas, United States One Network Full time

    About the job Description: As a Production Support Engineer at One Network Enterprises, you will play a crucial role in ensuring the smooth operation of our software applications by analyzing and resolving client-reported issues. You will be responsible for managing inbound and outbound client communications, providing prompt responses and resolutions to...

  • IAM Support Engineer, Temporary

    3 weeks ago

    Dallas, United States The University of Texas Southwestern Medical Center Full time

    Bachelors degree required, or additional experience in lieu of education. Minimum of 7 years in the information technology field with experience to include systems administration, technology consulting, technology system design and support, or other Support Engineer, Support, Engineer, Healthcare, Technology

  • Production Support Engineer

    2 weeks ago

    Dallas, United States One Network Full time

    About the job Description: As a Production Support Engineer at One Network Enterprises, you will play a crucial role in ensuring the smooth operation of our software applications by analyzing and resolving client-reported issues. You will be responsible for managing inbound and outbound client communications, providing prompt responses and resolutions to...

  • IT Support Engineer

    1 week ago

    Dallas, United States Partnership Employment Full time

    IT Support Engineer- This role is located in Dallas, TX-What we are looking for:We are looking for a technical individual who are motivated, self-starters, and always eager to help while providing excellent customer service to our users. You’ll need to be a team player with great attention to detail and communication skills as we work together to solve...

  • IT Support Engineer

    6 hours ago

    Dallas, United States Partnership Employment Full time

    IT Support Engineer- This role is located in Dallas, TX-What we are looking for:We are looking for a technical individual who are motivated, self-starters, and always eager to help while providing excellent customer service to our users. You’ll need to be a team player with great attention to detail and communication skills as we work together to solve...

  • IT Support Engineer

    14 hours ago

    Dallas, United States Partnership Employment Full time

    IT Support Engineer- This role is located in Dallas, TX-What we are looking for:We are looking for a technical individual who are motivated, self-starters, and always eager to help while providing excellent customer service to our users. You’ll need to be a team player with great attention to detail and communication skills as we work together to solve...

  • Backend Support Engineer

    2 weeks ago

    Dallas, United States RMS Computer Corporation Full time

    Structured Finance & Lending Team is responsible for designing, developing and supporting applications for Structured Lending Businesses and Clients. Our focus has been to create Structured Lending Platform which covers a wide spectrum of asset classes such as Loans, Repurchase Agreements (Repos), Asset-Backed Securities and Derivatives. Job...

  • IT Support Engineer IV

    5 days ago

    Dallas, United States United Musculoskeletal Partners Full time

    As an IT Support Engineer L4 at United Musculoskeletal Partners (UMP), you’ll be a part of a collaborative team that is hyper-focused on providing a superior computing environment to our over 60 Care Centers and nearly 2,500 clinical and administrative staff. While your first job will be to support our end users as part of a highly collaborative swarming...

  • IT Support Engineer IV

    13 hours ago

    Dallas, United States United Musculoskeletal Partners Full time

    As an IT Support Engineer L4 at United Musculoskeletal Partners (UMP), you’ll be a part of a collaborative team that is hyper-focused on providing a superior computing environment to our over 60 Care Centers and nearly 2,500 clinical and administrative staff. While your first job will be to support our end users as part of a highly collaborative swarming...

  • Advanced Support Engineer

    4 weeks ago

    Dallas, United States Isogent Partners LLC. Full time

    Job DescriptionJob DescriptionWe are looking for an experienced Support Engineer who shares our passion for technology and customer service. The Support Engineer’s main areas of responsibility are to act as an escalated resource for our Helpdesk Support Team by identifying and resolving complex technical issues, maintaining client uptime and improving...

  • Advanced Support Engineer

    10 hours ago

    Dallas, United States Isogent Partners LLC. Full time

    Job DescriptionJob DescriptionWe are looking for an experienced Support Engineer who shares our passion for technology and customer service. The Support Engineer’s main areas of responsibility are to act as an escalated resource for our Helpdesk Support Team by identifying and resolving complex technical issues, maintaining client uptime and improving...