Current jobs related to Advanced Support Engineer - Dallas - Isogent Partners LLC.


  • Dallas, Texas, United States Isogent Partners LLC. Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Isogent Partners LLC. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, resolving complex technical issues, and maintaining client uptime.This is a Hybrid position located in the Dallas-Fort...


  • Dallas, Texas, United States InterSources Full time

    Job Title:Advanced Controls Engineer IILocation:Remote or Hybrid Work Options AvailableJob Type:Full TimeShift:Monday-Friday 8:00 AM - 5:00 PM Central TimeRoles & Responsibilities:As an Advanced Controls Engineer II, you will be responsible for designing, developing, and implementing advanced control systems for web handling applications. This includes...


  • Dallas, Texas, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, helping them to troubleshoot and resolve issues with our cloud-based services.Key Responsibilities:Provide technical support to customers via phone, email, and...


  • Dallas, Texas, United States Advanced Technology Search Full time

    We are working with a leading manufacturer of RF/Wireless and Power Semiconductors to find highly skilled IC Layout Engineers.The company has two rapidly growing business units that specialize in lower power PMICs, such as LDOs, bandgaps, regulators, as well as higher power GaN and SiC DC converters.We are seeking experienced IC Layout Engineers, up to the...


  • dallas, United States Advanced Technology Search Full time

    We are working on behalf of a leading maker of RF/Wireless and Power Semiconductors. They have two fast- growing business units that make lower power PMICs, like LDOs, bandgaps, regulators, as well as higher power GaN and SiC DC converters.They are looking for IC Layout Engineers, up to the Principal level, based in Dallas TX, San Jose CA, and Phoenix AZ...


  • Dallas, United States Advanced Technology Search Full time

    We are working on behalf of a leading maker of RF/Wireless and Power Semiconductors. They have two fast- growing business units that make lower power PMICs, like LDOs, bandgaps, regulators, as well as higher power GaN and SiC DC converters.They are looking for IC Layout Engineers, up to the Principal level, based in Dallas TX, San Jose CA, and Phoenix AZ...


  • dallas, United States Advanced Technology Search Full time

    We are working on behalf of a leading maker of RF/Wireless and Power Semiconductors. They have two fast- growing business units that make lower power PMICs, like LDOs, bandgaps, regulators, as well as higher power GaN and SiC DC converters.They are looking for IC Layout Engineers, up to the Principal level, based in Dallas TX, San Jose CA, and Phoenix AZ...


  • Dallas, Texas, United States Cambium Learning Group Full time

    Job OverviewCambium Assessment is seeking a skilled Senior Software Engineer to join our team of innovative software engineers, designers, and project managers. As a key member of our team, you will be responsible for designing and developing advanced algorithms to support our mission-critical systems.Key Responsibilities:Design and develop scalable system...


  • Dallas, Texas, United States Shield AI Full time

    At Shield AI, we're revolutionizing defense technology to protect service members and civilians with intelligent systems. Our mission is to build the world's best AI pilot, Hivemind, which has already flown a fighter jet, a vertical takeoff and landing drone, and a quadcopter.In pursuit of this mission, we're seeking an exceptional Autonomy Engineer for...


  • Dallas, Texas, United States Advanced Technology Search Full time

    Power IC Layout Engineer OpportunityWe are working on behalf of a leading manufacturer of RF/Wireless and Power Semiconductors. They have two rapidly growing business units that produce lower power PMICs, such as LDOs, bandgaps, regulators, as well as higher power GaN and SiC DC converters.Key Responsibilities:Support the design of power management ICs using...


  • Dallas, Texas, United States United Musculoskeletal Partners Full time

    Job Title: IT Support Engineer IVUnited Musculoskeletal Partners is seeking a highly skilled IT Support Engineer IV to join our team. As an IT Support Engineer IV, you will be responsible for providing technical support to our end-users, escalating complex issues to senior engineers, and participating in various projects to improve our IT services.Key...


  • Dallas, Texas, United States IT Concepts Full time

    Job SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide technical support to customers via...


  • dallas, United States Insight Global Full time

    Required Skills and Experience -3+ years' experience as a Desktop Support Engineer-Experience troubleshooting both hardware and software issues-Experience with basic networking, such as IDF's, racking/stacking, routing/switching, and wireless access points-White glove deskside support-Experience with a Windows environmentNice to Have Skills and...


  • Dallas, United States Insight Global Full time

    Required Skills and Experience -3+ years' experience as a Desktop Support Engineer-Experience troubleshooting both hardware and software issues-Experience with basic networking, such as IDF's, racking/stacking, routing/switching, and wireless access points-White glove deskside support-Experience with a Windows environmentNice to Have Skills and...


  • Dallas, Texas, United States United Musculoskeletal Partners Full time

    IT Support Engineer IV Job DescriptionUnited Musculoskeletal Partners is seeking a highly skilled IT Support Engineer IV to join our team. As an IT Support Engineer IV, you will be responsible for providing technical support to our end users, responding to and resolving escalated support requests, and working with the IT Ops team to improve operational...


  • dallas, United States Insight Global Full time

    Pay Rate is starting at 30/hr12+ month extending contract onsite in Dallas, TXREQUIRED SKILLS AND EXPERIENCE3+ years' experience as a Desktop Support EngineerExperience troubleshooting both hardware and software issuesExperience with basic networking, such as IDF's, racking/stacking, routing/switching, and wireless access pointsWhite glove deskside...


  • Dallas, United States Insight Global Full time

    Pay Rate is starting at 30/hr12+ month extending contract onsite in Dallas, TXREQUIRED SKILLS AND EXPERIENCE3+ years' experience as a Desktop Support EngineerExperience troubleshooting both hardware and software issuesExperience with basic networking, such as IDF's, racking/stacking, routing/switching, and wireless access pointsWhite glove deskside...


  • Dallas, Texas, United States Apkudo Full time

    Job Title: Support Engineering ManagerLocation: Dallas, TXSalary:$145,000 - $170,000Position Summary:The Support Engineering Manager is responsible for delivering exceptional engineering support to ensure SLA's and KPI's for all RFA facilities are achieved. This role will have direct line responsibility for the on-site and remote support engineers, who will...


  • Dallas, United States Syntricate Technologies Full time

    Required Skills: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role • Hands-on experience with Windows/Linux/Mac OS environments • Active Directory Users/Computer Management Hardware and software troubleshooting on desktop/laptops with Windows and Mac OS PowerShell scripting Windows/MAC OS...


  • Dallas, Texas, United States Baylor Scott & White Healthcare Full time

    Job Summary:The Advanced Field Service Engineer II is responsible for repairing, maintaining, testing, and calibrating complex diagnostic imaging equipment/systems to ensure safe and proper operation. These systems include CT, MRI, Nuclear Medicine, and Angio Cath systems.Key Responsibilities:Performs scheduled preventive maintenance (PM) according to...

Advanced Support Engineer

5 months ago


Dallas, United States Isogent Partners LLC. Full time
Job DescriptionJob Description

We are looking for an experienced Support Engineer who shares our passion for technology and customer service. The Support Engineer’s main areas of responsibility are to act as an escalated resource for our Helpdesk Support Team by identifying and resolving complex technical issues, maintaining client uptime and improving their computing experiences through proactive maintenance, and supporting our Implementation Team, all while providing exceptional customer service.

This is a Hybrid position located in Dallas-Fort Worth Metro. Candidates are required to live within a commuting distance from our office in Plano and be readily available for on-site client support across the metroplex.

Qualified candidates will have 2-3 years of experience in a Systems Engineer role in addition to a minimum of 2 years in a Desktop Support role. Ideal candidates will have prior MSP experience and a proven track record of comprehensive IT administration and support of small, medium, and multi-site networks. Preference will be given to applicants with CompTIA A+, CompTIA Network+, CCNA, and/or MCSA certifications.

Primary areas of responsibility:

  • Serve as an escalation point for the Helpdesk Support Team

  • Perform advanced troubleshooting of customers’ network, hardware, and application issues

  • Provide onsite technical assistance to our clients

  • Work through proactive technical support items

  • Manage client security devices such as firewall configurations and firmware updates

  • Documentation of network configurations

  • Extreme administration of enterprise email applications, such as Exchange Server, including installation, configuration, and troubleshooting.

  • Troubleshooting and configuring workstations, automating configurations, and testing workstation hardware.

  • Working knowledge of data center technologies, including SQL clustering, enterprise backup systems, high availability load balancing solutions, virtualization technologies, and SAN architecture.

  • Proficiency in cloud infrastructure, with working knowledge of Microsoft Azure or Amazon AWS, and M365 components such as Exchange Online, Teams, SharePoint, Intune, Security & Compliance, and ATP.

  • Additional technical knowledge preferred, including TCP/IP subnetting, routers, firewalls, Remote Desktop Services & Citrix, DNS services, wireless technologies, and security fundamentals.

Qualified applicants should have multiple years of experience with these technologies:

  • Windows Server OS (all versions) – design, implementation, and support

  • Windows 10 and up – installation, configuration, and maintenance

  • Hyper-V / VMWare, installing and upgrading ESXi host and vCenter

  • Office 365 -multiple applications

  • Azure

  • mac

  • VEEAM / Altaro

  • Remote Desktop Services

  • LAN and WAN networking including VPNs, subnetting, VLANs, and routing

  • Active Directory, DHCP, DNS, Group Policy, and NAT

  • Multiple certifications preferred, including M365 Certified – Enterprise Administrator Expert/M365 (Security/Messaging/Teams) Associate, CCNA/CCDA/CCVP/CCIE, VCP, Project+, Network+, Security+.

Physical Demand:

  • Sitting for extended periods of time

  • Repetitive motions

  • Standing and walking for brief periods of time

  • Lifting and racking (or un-racking) server components

Isogent  offers a competitive income, employee health and dental benefits, and paid time off.

Applicants may be subject to a background check.

Please include a brief cover letter about yourself and why you are the right person to join the Isogent team as a Systems Engineer. We can’t wait to hear from you

Job Type: Full-time

Support Engineers at Isogent Partners LLC are professionals with experience in networking, server technologies, and client management. They excel in both technical aptitude and communication skills, thriving in high-pressure environments where clients rely on strong guidance and prompt resolution of complex issues.

 

Company DescriptionWelcome to the dynamic world of Isogent We're more than just a tech company – we're an epicenter of innovation and a canvas for creativity.

At Isogent, we don't just provide services – we craft stories of triumph in Cyber Security, architect dazzling digital cities in IT Strategy, and lead thrilling migrations into the cloud. Our tools are more than just programs – they're woven tapestries bridging the digital divide, with Infrastructure as the backbone of a bustling metropolis, and Network & Intellectual Property Security as its stalwart defenders.

But we're not just about work, we're a passionate group dedicated to exceptional customer service, constantly riding the wave of technological progress. We believe in exceeding expectations, turning every customer interaction into a grand celebration of success.

Join Isogent, where work is a vibrant journey filled with endless possibilities. Together, let's paint the tech cosmos with strokes of brilliance. Come on board, and let's shape the future of technologyCompany DescriptionWelcome to the dynamic world of Isogent We're more than just a tech company – we're an epicenter of innovation and a canvas for creativity.\r
\r
At Isogent, we don't just provide services – we craft stories of triumph in Cyber Security, architect dazzling digital cities in IT Strategy, and lead thrilling migrations into the cloud. Our tools are more than just programs – they're woven tapestries bridging the digital divide, with Infrastructure as the backbone of a bustling metropolis, and Network & Intellectual Property Security as its stalwart defenders.\r
\r
But we're not just about work, we're a passionate group dedicated to exceptional customer service, constantly riding the wave of technological progress. We believe in exceeding expectations, turning every customer interaction into a grand celebration of success.\r
\r
Join Isogent, where work is a vibrant journey filled with endless possibilities. Together, let's paint the tech cosmos with strokes of brilliance. Come on board, and let's shape the future of technology