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Senior Client Manager

2 months ago

Springfield, United States NTT America Solutions, Inc. Full time

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA We are seeking a passionate Sr Client Manager with a new business development mindset to drive the strategic direction of technology solutions and services business. This individual will be responsible for key business development within both existing customers that have limited business relationships as well as new logo acquisition within an assigned territory. This person will be focused on technology solutions such as hardware, software licensing, support services, and professional services as it relates to hardware products. The focus of this role is to manage and grow relationships in order to drive land, expansion and renewals across all solutions within assigned accounts. The Senior Client Manager is required to pursue leads identified by aligned lead generation representatives/business development representatives. What you'll be doing In this role, you will: Utilize your 5+ years of experience in Enterprise Sales, which includes prospecting new logos, managing accounts, and expanding existing accounts. This individual will be responsible for key business development within both existing customers that have limited business relationships as well as new logo acquisition within an assigned territory. This person will be focused on technology solutions such as hardware, software licensing, support services, and professional services as it relates to hardware products. This person will work with OEM partners such as Cisco, selling enterprise level solutions and services. Imperative to have strong Cisco and other OEM partner relationships such as but not limited to Zscaler, Palo Alto, Fortinet, Juniper, etc. Manage and nurture relationships to drive expansion and renewals across all NTT solutions and services. You will be given a sales quota and a competitive commission structure. Be responsible for client solution penetration and education, account monitoring, portfolio reporting and issue resolution. Proactively engage and collaborate with NTT’s specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure. Craft client strategies and negotiate multi-year contracts for mutual benefits with NTT. Simultaneously, develop and carry out opportunity plans, ensuring regular engagement with the key contact and approval from all stakeholders. They take ownership of a range of larger and more strategic clients within the domestic, mid-market or international market segments, by passionately advocating the client requirement, whilst keeping sight of the need to increase revenue and improve margins for NTT. They drive passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client. They aim to realize revenue and margin targets and exploit opportunities, whilst displaying notable client service orientation. They can generate demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulate how NTT can add value through our services and solutions. They leverage their relationship skills and knowledge of the client environment to assist and influence the client at every stage of the buying criteria, and to position NTT favorably compared to competitors. They can influence and work closely with vendors, partners, and internal employees to achieve the required results. They do a vulnerability analysis of NTT's position in comparison to that of competitors and vendors, to ensure the client’s requirement is at the heart of our proposed solution. They understand the competitive environment and can effectively pursue and select specific deals that will have a profitable result for NTT, by displaying knowledge of how the client’s opportunities align with NTT's strengths, the urgency drivers for the client and the client’s current relationship with NTT. They use NTT's sales tools (e.g., Salesforce.com) and methodology to effectively manage their accounts, opportunities, pipelines and forecast. These individuals positively influence and enable financial control, governance, and compliance throughout area of specialization to prevent and reduce financial costs. Client Managers drive cost, pricing, and profitability effectiveness to create and sustain stakeholder value creation in area of specialization. They aim to realize revenue and margin targets and to maximize sales opportunities through connecting client needs with NTT's offerings and solutions. They are responsible for identifying who in NTT holds holistic ICT budget authority and actively pursue opportunities to obtain access to the budget. This role is perfect for you if you: Utilize your 5+ years of experience in Enterprise Sales, which includes prospecting new logos, managing accounts, and expanding existing accounts. Proven performance record will need to show details for past 5 years. Have an impressive track record of selling System Integration products, services, working with OEM partners and managing enterprise accounts. Strong forecasting capabilities, able to manage the sales cycle, and accurately manage opportunities to closure. Experience and knowledge selling Cisco products and services or other technology solutions providers such as Palo Alto, Juniper, Zscaler, etc. Experience selling technology solutions such as Enterprise Licensing Agreements, System Integration Services, Enterprise Networking, Cloud Infrastructure and Communications, Global Networks, Security, Global Data Centers, Communication Lifecycle Management, R&D, Innovation, Mobility, Cybersecurity, etc. Have demonstrated experience managing large, multi-year profitable contracts. Are skilled at consultative selling with a business outcome-led approach. Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders. Are proactive and thrive on solving problems to deliver the best solutions for clients. Have the desire to learn and continually seek ways to improve services delivered to our clients. Have a solid understanding of how to analyze client financials. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. #J-18808-Ljbffr