Senior Account Manager

3 days ago

Springfield, Illinois, United States Supper Full time
Job Title: Senior Account Executive

This role is responsible for managing projects through the agency, ensuring projects deliver on the brief, stay on schedule, and are within the allocated time and budget estimate. The Senior Account Executive is a key member of the project team, responsible for leading clients in day-to-day work and working with a cross-functional team of creators, including designers, copywriters, content creators, and digital specialists.

Key Responsibilities:
  • Project Management: Daily management of project management tools, including managing briefs, copy, assets, timelines, deliverables, and meeting notes.
  • Schedule Development: Developing schedules for each project, considering team capacity and client requirements, and keeping timelines up to date.
  • Project Trafficking: Trafficking projects through the agency, ensuring documentation is solid and the team knows the status of each project.
  • Project Briefs and Scopes: Developing project briefs and scopes of work to document the project assignment, objectives, strategies, and tactics.
  • Research and Insights: Conducting secondary research to develop insights to inspire creative briefs.
  • Creative Brief Development: Collaborating with the Account Director on creative briefs to develop a strong strategy for the creative and planning team.
  • Project Estimates: Developing project estimates and routing to stakeholders for review and approval.
  • Content Creation: Building emails in the client's email service provider, testing, proofreading, and checking the links in the emails. Building new web pages in the client's content management system, testing, proofreading, and checking that all metadata is included.
  • Content Themes and Calendars: Working with the team to develop content themes and calendars for multi-channel communication. Posting on social channels as needed.
  • Production Management: Sourcing and management of production, working with vendors, providing tactic specs, and developing estimates, in collaboration with the team.
  • Client Communication: Professional, clear, and friendly client communication. Constantly keeping the client aware of project status and ensuring accurate documentation is provided throughout the process.
  • Client Meetings and Presentations: Successfully leading client meetings and presentations with confidence.
  • Team Management: Managing junior employees, including interns and Assistant Account Executives, ensuring they are contributing meaningfully to the work and learning new things.
Qualifications:
  • Education: BA, BS, or MBA degree with an emphasis in Marketing Communications or a related field; or an equivalent combination of education and work experience.
  • Experience: 4-6 years of experience in marketing and advertising.
  • Skills: Excellent written and verbal communication and time management skills. A basic understanding of Web technology platforms. Understanding of strategic marketing principles and hands-on experience executing holistic marketing plans.
  • Work Environment: This position is on-site, but we have a hybrid model that favors 60% in-office and 40% work-from-home.

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