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Call Center Representative

3 months ago


El Paso, United States DialAmerica Marketing, Inc. Full time

Call Center Representative - Apply Today, Paid Training Category: Call Center Type: Part Time Address: 1320 Adabel Drive, El Paso, TX 79936 About This Job Pay: After training, our top agents make an average of $11-$15 an hour. At Aucera, your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at Aucera, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume Communication and presentation Listening, critical thinking, and problem solving Adaptability and team building Decision making Goal setting and time management Confidence and relevant work experience Job Responsibilities: Identifying and resolving customer issues using problem-solving skills Upselling products and/or services to the customer Continually maintaining a working knowledge of our clients' products, services and promotions Putting the customer first and remaining polite and professional at all times Documenting all customer information, communications and sales in a computer system Here’s just some of what we have to offer: Competitive compensation - base salary + incentives; the top agents make $11-$15/hr. Flexible schedules that work around your life WFH options after 30 days of employment Flexible pay: direct deposit with daily and weekly options Healthcare coverage and 401K Paid on-the-job training Job Requirements: Whether you’re reinventing yourself or looking to grow at a new organization, you’ll feel at home at Aucera. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: Willingness to learn Competitive spirit Reliable Enjoy helping others Able to communicate with all types of people Flexible Background and/or drug test may be required ABOUT AUCERA: Founded in 1957 and headquartered in Mahwah, NJ, we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At Aucera, YOU are the Difference Apply now WE ARE AN EQUAL OPPORTUNITY EMPLOYER. We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally protected classification. #J-18808-Ljbffr