IT Support Engineer, Tier 3

2 weeks ago


Los Angeles, United States Abtech Technologies Full time

Job Description

Job Description

IT Support Engineer (Tier 3) - San Diego or Orange County You are

:

Excellent at troubleshooting IT issues, keeping systems running smoothly and managing customers at a high level? We're seeking a motivated Tier 3 IT Support Engineer to provide technical support to our clients in the San Diego, Orange County, Los Angeles area. This is combination of remote and on-site work. We are

: Abtech Technologies has offices in both San Diego and Santa Fe Springs, CA; 50 employees and have been in business for 35 years, performing IT support. we have 28 W2 engineers in the company. Responsibilities of position: Troubleshoot and resolve IT issues for our clients (Microsoft 365 & VMware expertise a plus). Provide excellent technical support via phone, email, and remote tools. Maintain client IT infrastructure for optimal performance. Able to interface with customers on a personal level. Capable of accepting management responsibility Collaborate with team members to deliver exceptional service. Qualifications: 5-10 years (Tier 3) of IT support experience, preferably with an MSP company. Strong knowledge of Windows, Mac OS, VMware and networking concepts. Excellent communication and customer service skills. Team player with a problem-solving mindset. Benefits: Full-time position. Competitive benefits package (medical, PTO, 401k). Standard business hours. Ready to join a growing team? Apply today

Company Description Abtech Technologies, Inc. is a 35+ year old computer services company with 2 offices in Southern California and others around the country. We have 28 W2 engineers in the company. See our website for more information:

www.abtechtechnologies.com.

Company Description

Abtech Technologies, Inc. is a 35+ year old computer services company with 2 offices in Southern California and others around the country. We have 28 W2 engineers in the company. See our website for more information: www.abtechtechnologies.com. #J-18808-Ljbffr


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