Branch Manager

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023, donating over $7 million to local organizations since its inception.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:

• American Banker Best Banks to Work For in 2021, 2022, and 2023
• Top Workplaces USA national award in 2022, 2023, and 2024
• Newsweek's America's Best Banks 2023, and 2024

At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization.

Job Purpose:

The candidate will lead the branch's efforts to pro-actively meet the client's financial needs through our sales process which focuses on a client centric, consultative sales approach whereby we work to uncover, identify and deliver products and services to satisfy the client's financial needs and exceed their expectations. These offerings will include our deposit and loan product lines, internet-banking and bill-pay as well as well our partner products and services such as investment offerings, insurance offerings, mortgages, etc.

Job Duties:

• Will be responsible for employee and business development.
• Must be able to energize these development processes by conducting regular sales meetings and well-structured coaching sessions to provide balanced feedback with actionable items that ensure individual and branch success.
• With the assistance of the regional manager, the branch manager will set goals, monitor branch progress and make necessary adjustments to achieve exceptional results.
• Responsible for managing the day-to-day branch activities; developing, retaining and recruiting high quality staff; building on and maintaining world class service levels.
• Will be responsible for leading branch initiating and building external business and community relationships; managing Community Re-Investment Act strategies.
• Will be responsible for monitoring and working branch delinquency in conjunction with our collection group; CSR error and outage control.
• Will be responsible for the support and leadership of SRs in servicing clients and building a business focused on steady growth and consistent profit improvement.
• Will perform special projects as assigned.

Education, Experience and Job Skills:

• Bachelor's Degree or equivalent experience in the financial services industry.
• 1-3 years' experience in a manager role.
• Must be an energetic, enthusiastic team player.
• Excellent communication, problem solving, customer service, cross selling and lending skills.
• Must be a decision-maker with well-developed interpersonal skills to represent the Bank positively in dealing with clients, employees and the community.
• Must possess strong leadership skills, great organizational skills and the ability to motivate and develop the branch team.
• The candidate will also have the aptitude and willingness to test and obtain (after an appropriate amount of time to study and at our expense) series 6/63/life licensing so that they can provide those services to the right customer base.
• Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed.

Basic Qualifications:

• High School Diploma or GED; one to two years related experience and/or training; or equivalent combination of education and experience.
• Trustworthy and confidential behavior is essential in this role.
• Valid Driver's license.
• Reliable transportation.
• Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay.
• Travel also required to fill in at other branches as needed.

Equal Opportunity Employer M/F/Disabled/Vet;

If you are unable to complete this application due to a disability, contact [redacted] to ask for an accommodation, alternative application process or other inquires.

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