Front Desk Agent
5 months ago
Job Type
Full-time
Description
Kona Kai San Diego Resort is a boutique urban resort located on Shelter Island. With 170 guestrooms, Kona Kai Resort is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are excited to welcome a new Front Desk Agent to our island-inspired resort.
We are currently seeking an individual who wants to be part of the Kona Kai culture and serve with a purpose.
We are seeking a Front Desk Agent to assist us in creating a world-class environment that will enable our guests to connect with our fine establishment. The Front Desk Agent is a key dynamic position in the resort's Rooms Division. As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become "yes, absolutely".
Why Kona Kai Resort & Spa?
•Opportunity to make a difference.
•Opportunity to meet Great People, Team & Valuable Guests.
•Career advancement opportunities.
•Make lasting impressions with our valuable guests.
•One of our Core Values is to "Come As You Are"
•Great benefits.
•Travel discounts at partner Noble House Hotels around the country
•Complementary Daily Meal
People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. Kona Kai San Diego is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.
Requirements
What is required of you?
•Flexibility with Schedule. (AM, PM & Overnight)
•Maintain Positive relations with our valuable guests and team members.
•Desire to learn and deliver guest service experience.
•Ensure high level of service is always maintained.
•Computer literacy; Word, Excel & Property Management Systems.
•Must be well groomed.
•Must be punctual and ready to start their day.
•Strong communication skills.
•Maintains a clean and tidy work environment.
•Must be able to multitask.
•Hospitality experience preferred
•Lastly, "Have Fun"
We look forward to hearing from you and sharing more details about this amazing opportunity with you.
At Kona Kai Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Salary Description
$18.55/hr
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