Account Manager, Cybersecurity

Account Manager, Cybersecurity Join to apply for the Account Manager, Cybersecurity role at Highwire Highwire is a strategic marketing communications agency at the intersection of innovation and industry. We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose. With integrated expertise in strategic communications, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy and sustainability, professional and financial services, and more. We believe that storytelling fuels transformation. As a values?driven agency we foster an inclusive environment where everyoneregardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion, and abilitiescan feel safe, celebrated and worthy. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. Position Overview Lead programs for high?impact cybersecurity clients, managing 34 accounts. Oversee strategic communications planning, media relations, executive visibility, and crisis response. Mentor junior team members, contribute to new business development, and advance Highwires reputation as a top cybersecurity communications agency. What You'll Do Media/Influencer Relations Develop and lead proactive media and analyst relations programs across topics such as threat research, risk management, data privacy, AI security, and enterprise protection. Build and maintain relationships with key cybersecurity, technology, and business journalists and analysts. Identify timely story opportunities tied to emerging threats, vulnerabilities, and breaking news. Craft compelling story angles and data?driven pitches that drive high?impact coverage in top?tier outlets. Leverage digital and social media channels to enhance thought leadership and media amplification. Measure and report ROI of media and influencer engagement efforts. Identify opportunities for client executives to participate in podcasts, conferences, and panels. Client Service/Management Serve as day?to?day client lead, managing strategic communications programs from planning to results. Develop PR and thought leadership strategies that strengthen brand reputation, support sales goals, and differentiate clients. Set measurable goals tied to coverage, awareness, and thought leadership outcomes. Provide strategic counsel on communications challenges, product launches, incident response, and reputation management. Oversee budgets, team priorities, and deliverables, ensuring quality and efficiency across all programs. Proactively identify new opportunities to expand client relationships and program impact. Lead client media training sessions and prepare executive spokespeople for interviews and events. Writing Proficiencies Draft and edit cybersecurity?focused communications materials, including press releases, bylined articles, briefing documents, and award submissions. Create compelling content that translates technical cybersecurity concepts into clear, accessible narratives. Develop and refine pitches that highlight client insights around breaking cybersecurity trends, research, and best practices. Review and edit team materials to ensure accuracy, clarity, and adherence to Highwires high standards. Communicate professionally, clearly, and proactively with clients and colleagues. Agency Operations Manage 2+ direct reports, establishing goals, providing feedback, and conducting performance reviews. Foster a collaborative and inclusive team environment where creativity and accountability thrive. Support new business initiatives by researching prospects, contributing to pitch strategy, and presenting to potential clients. Represent Highwire at cybersecurity conferences, media events, and networking opportunities. Model professionalism, enthusiasm, and respect in all interactions with clients and colleagues. Contribute to Highwires own thought leadership, including writing for the blog or engaging through social channels. Self Development Partner with senior leadership to establish and track quarterly development goals. Demonstrate initiative in expanding industry knowledge and leadership capabilities. Stay current on cybersecurity news, trends, and emerging threats to inform client strategy. Actively seek learning opportunities through industry events, webinars, and certifications. Manage workload effectively, meet deadlines consistently, and communicate progress proactively. Participate in Highwire professional development and mentorship programs to continue career growth. What You Bring 5+ years of PR, communications, or marketing experience in an agency environment (required). Experience working with cybersecurity clients (required). Deep understanding of the cybersecurity landscape and media ecosystem. Established relationships with business, technology, and cybersecurity trade media and analysts. Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands. Strong writing and storytelling skills, particularly for technical or data?driven content. Experience managing multiple client accounts, budgets, and teams simultaneously. Track record of mentoring and developing junior team members. Calm and confident under pressure able to guide clients through complex or crisis situations. Strategic thinker with a proactive, collaborative, and solutions?oriented mindset. Location & Work Environment Highwire offers both remote and hybrid work options, depending on where you live. Hybrid: Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with two in?office days per week. Remote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Virginia, Washington, Washington, D.C. (only candidates residing in these locations at the time of hire are considered). Highwire Perks & Benefits Competitive salary with merit?based opportunities for growth. Flexible hybrid work model tailored to your schedule and lifestyle. Generous vacation policy, including extended summer and winter breaks. Early log?off on Fridays through our Empower Hours program. 401(k) plan with employer matching. Comprehensive medical, dental, and vision coverage, plus FSA options. Paid parental leave. Commuter benefits. Home office equipment stipend. Annual Growth Mindset stipend for books, events, or learning experiences. Monthly technology reimbursement. Wellness benefit program for mental and physical health. Donation matching program. Mentorship and ongoing professional development opportunities. Monthly recognition and team celebrations. Employee referral and new business referral bonuses. Quarterly Highwire events and team gatherings. Dog?friendly office environment. A supportive, inclusive, and collaborative workplace where you can grow and do your best work. #J-18808-Ljbffr