Member Service Representative

3 weeks ago

Crofton, United States Navy Federal Credit Union Full time

**Location:** MD Gambrills - Crofton **Full/Part Time:** Full-Time **Regular/Temporary:** Regular Email **Job Description**

**YOUR LIFE'S MISSION: POSSIBLE**

You have goals, dreams, hobbies and things youre passionate about.

**Whats Important to You Is Important to Us**

Were looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to themfriends, family and passions. And we're looking for team members who are passionate about our missionmaking a difference in military members' and their families' lives. Together, we can make it happen.

**Dont take our word for it.**

Military Times 2021 Best for Vets Employers

WayUp Top 100 Internship Programs

Forbes 2021 The Best Employers for New Grads

Forbes America's Best Employers

Newsweek Top 100 Most Loved Workplaces

2021 People Companies that Care

*Fortune* Best Workplaces for Women

*Fortune* 100 Best Companies to Work For

*Fortune* Best Workplaces for Millennials

Computerworld Best Places to Work in IT

**Basic Purpose**

**Member Service Representative (Full-Time)**

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision.

** Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox.**

**Responsibilities**

Analyze, research, and resolve problems and discrepancies related to member accounts/loans

Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

Counsel current and prospective members about Navy Federal's products and services

Ensure cash and other negotiable instruments are handled properly

Identify opportunities to cross service products and increase product penetration

Perform platform-banking functions

Understand and comply with federal and other regulations relating to financial products and services

May assist with Branch Office vault opening, closing and balancing procedures

May serve as a Branch Office and/or ATM vault custodian

Perform other duties as assigned

**Qualifications**

Ability to work independently and in a team environment

Working knowledge of savings and checking products, accounts, and services

Effective active listening skills to accurately respond to inquiries and account requests

Effective organizational, planning and time management skills

Effective research, analytical, and problem-solving skills

Effective skill building effective relationships through rapport, trust, diplomacy, and tact

Effective skill exercising initiative and using good judgment to make sound decisions

Effective skill maintaining composure in a high production and changing environment

Effective skill navigating multiple screens and PC applications and adapting to new technologies

Effective skill performing mathematical calculations and working accurately with numbers

Effective verbal and written communication skills

**Desired -** Experience in member/customer service preferably in a call center, retail banking or financial institution

**Desired -** Experience in working in a credit union environment

**Hours:** Available Monday Saturday: hours based on business needs.

**Location:** 1356-A Main Chapel Way Gambrills, MD 21054

* Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

**Salary Range:** $21.50 hourly to $27.00 hourly

**Equal Employment Opportunity**

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

**COVID-19 Vaccine Information**

As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.

**Disclaimer**

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

**Bank Secrecy Act**

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

  • Customer Service Representative

    2 days ago

    Crofton, United States Via Appliance Repair Full time

    Job DescriptionJob DescriptionSalary: 18.00 - 24.00Benefits/PerksInsurance: Health (Medical and Prescription), Dental, Vision, Voluntary Life, Short-Term and Long-Term Disability, Accident and Critical IllnessEmployee Assistance Program (EAP)Paid Time OffPaid HolidaysRetirement PlanBonus PayPaid TrainingGrowth and Career Advancement Opportunities Job...

  • Outside Sales Representative

    4 weeks ago

    Crofton, United States Chesapeake Foundation Solutions Full time

    Job DescriptionJob Description RAM JACK CHESAPEAKE is searching for an exceptional Outside Sales Professional in the Annapolis, MD area to join our team. This addition on to our team is a permanent position due to the growth we are experiencing. Ram Jack is interested in hiring only serious-minded professionals who are looking to put their exceptional sales...

  • Solar Sales Consultant

    4 weeks ago

    Crofton, United States Potomac Custom Remodeling Full time

    Job DescriptionJob DescriptionSalary: $85,000Solar Sales Agent:Potomac Custom Remodeling Inc is a thriving Home Improvement enterprise focused on providing exceptional Solar Installation services.Our aim is to enrich our clients' lives by providing innovative solutions that better their everyday experiences. As a top player in the industry, we are...

  • Salesperson

    2 days ago

    Crofton, United States MB Limited LLC Full time

    Job Title: Sales Representative - Home Remodeling and Improvement ProjectsCompany: MB ServicesLocation: Crofton, Maryland (Only Maryland applicants will be considered)About MB Services: MB Services is a leading provider of home remodeling and improvement solutions, specializing in transforming spaces to meet our clients' unique needs and preferences. With a...

  • Salesperson

    2 days ago

    Crofton, United States MB SERVICES Full time

    Job Title: Sales Representative - Home Remodeling and Improvement ProjectsCompany: MB ServicesLocation: Crofton, Maryland (Only Maryland applicants will be considered)About MB Services: MB Services is a leading provider of home remodeling and improvement solutions, specializing in transforming spaces to meet our clients' unique needs and preferences. With a...

  • Salesperson

    2 days ago

    Crofton, United States MB SERVICES Full time

    Job Title: Sales Representative - Home Remodeling and Improvement ProjectsCompany: MB ServicesLocation: Crofton, Maryland (Only Maryland applicants will be considered)About MB Services: MB Services is a leading provider of home remodeling and improvement solutions, specializing in transforming spaces to meet our clients' unique needs and preferences. With a...

  • Salesperson

    3 days ago

    Crofton, United States MB SERVICES Full time

    Job Title: Sales Representative - Home Remodeling and Improvement ProjectsCompany: MB ServicesLocation: Crofton, Maryland (Only Maryland applicants will be considered)About MB Services: MB Services is a leading provider of home remodeling and improvement solutions, specializing in transforming spaces to meet our clients' unique needs and preferences. With a...

  • Low Voltage Cable Technician

    4 weeks ago

    Crofton, United States Ung Inc Full time

    Job DescriptionJob DescriptionDelta Telephone & Cabling is an industry leader in voice and data Solutions. Using highly trained and knowledgeable personnel together with utilization of latest technologies and services, we increase our customer’s profitability and provide them with a competitive advantage. We keep pace with the ever-changing industry by...

  • Branch Manager

    1 month ago

    Crofton, United States United Bank Full time

    Job DescriptionThis Branch Manager opportunity will be responsible for managing the functions of a full service branch, including maintaining existing and developing new customer relationships, both personal and business.  The Branch deposit size is normally under $25,000,000.   Accountability includes achieving sales performance objectives of the branch...

  • Wellness Nurse

    7 days ago

    Crofton, United States Brightview Senior Living Full time

    About Us We are honored that Brightview Senior Living has been recognized as one of Fortune Magazine's 100 Best Companies to Work For in 2023!!We're in the top 100 across all industries, and all companies no matter how large or small...and we're the ONLY Senior Living company on the prestigious list! Overview You have cared for others most of your life and...

  • Electrical Testing Technician

    4 weeks ago

    Crofton, United States Techpro Power Group (All) Full time

    Job DescriptionJob DescriptionDescription:Title: Electrical Testing TechnicianCompany Overview: Potomac Testing, a TechPro Power Group company, has been a leading provider of comprehensive low, medium, and high voltage electrical equipment services since 1985. The company offers a range of services, including NETA acceptance and maintenance testing, planned...

  • Business Development Associate

    2 days ago

    Crofton, United States Office Pride Full time

    **Benefits**: - Bonus based on performance - Flexible schedule **Responsibilities** - Working closely with the General Manager and Owner - Developing and maintaining prospect and customer Database (CRM) - Develop Lead Generation lists - Initiate contact with prospective customers - Develop, execute and manage follow up campaigns - Assist with any Proposal...

  • Kitchen And Cafe Help Needed at SKATE ZONE

    4 weeks ago

    Crofton, United States SKATE ZONE Full time

    Job DescriptionJob DescriptionSkate Zone in Crofton, MD is looking for one kitchen and cafe lead person to manage the space and team members. We are located on 1082 Maryland 3 South. Our ideal candidate is a self-starter, motivated, and hard-working.Responsibilities portion control training prep/cleaning prepare pizza and other menu items Customer service in...

  • Medium Voltage Cable Splicer

    4 weeks ago

    Crofton, United States Techpro Power Group (All) Full time

    Job DescriptionJob DescriptionDescription:Company Overview: Potomac Testing, a TechPro Power Group company, has been a leading provider of comprehensive low, medium, and high-voltage electrical equipment services since 1985. As a member of the TechPro Power Group family, Potomac Testing offers a range of services, including NETA acceptance and maintenance...

  • Office Coordinator

    2 days ago

    Crofton, United States MB SERVICES Full time

    Job Description: We are seeking a highly organized and proactive Office Coordinator to join our team. The Office Coordinator will be responsible for managing day-to-day administrative tasks, ensuring the smooth operation of the office, and providing support to various departments as needed.Responsibilities:Greet visitors and clients in a professional and...

  • Office Coordinator

    2 days ago

    Crofton, United States MB SERVICES Full time

    Job Description: We are seeking a highly organized and proactive Office Coordinator to join our team. The Office Coordinator will be responsible for managing day-to-day administrative tasks, ensuring the smooth operation of the office, and providing support to various departments as needed.Responsibilities:Greet visitors and clients in a professional and...

  • Office Coordinator

    2 days ago

    Crofton, United States MB SERVICES Full time

    Job Description: We are seeking a highly organized and proactive Office Coordinator to join our team. The Office Coordinator will be responsible for managing day-to-day administrative tasks, ensuring the smooth operation of the office, and providing support to various departments as needed.Responsibilities:Greet visitors and clients in a professional and...

  • PT Clerk

    2 days ago

    Crofton, United States Giant Food Full time

    PRIMARY PURPOSE We rely on our cashiers to handle our products and customers with care. They’re the face of the store. More than anyone, they interact with our customers and help answer any questions they might have. That’s not all, they also scan purchases, bag groceries, and process all transactions. This is just a general overview of their job...