Patient Services Representative
3 weeks ago
Reporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independently as part of a smaller team so you must be strong and confident in that environment. This role requires individuals to be self-motivated, have a high-level of empathy and able to problem solve efficiently.
This is a full-time, non-exempt position. Schedule is Monday-Friday, variation of 8:00am-5:00pm, depending on the needs of the clinic. This position may require travel to our other clinics on an as needed basis.
Essential Functions:
Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
- Greet and welcome all patients upon arrival
- Check them in, verify personal information (name, address, insurance)
- Must be detail oriented and able to multitask
- Be an advocate for our patients as well as our practice
- Take and balance copays and batches
- Maintain a clean and organized workstation
- Maintain a current understanding of insurances
- Process mail, faxes and scans
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Responsibilities and activities may change at any time with or without notice.
Education and experience
- High School Diploma required
- Healthcare industry experience preferred
- High level of luxury customer service skills
- Exceptional diplomatic communication skills and experience in handling difficult customer situations
- Ability to multitask
- Bi-lingual skills a plus, but not required
- Maintain a current understanding of the company's systems (NextGen, Phreesia, etc)
- Must be a positive, professional team player
-
Patient Service Representative
2 weeks ago
Wellesley, United States Spaulding Rehabilitation Full timePrimary Location: SRH Outpatient Center Wellesley Shift: 9am to 530pm Mon through Thursday, 830am to 5pm Fridays, occasional evening shift for coverage Schedule: Monday through Friday Summary Oversee and perform all activities associated with the scheduling of outpatients for therapy services and medical services including supporting all other front office...
-
Patient Service Representative
5 days ago
Wellesley, United States Spaulding Rehabilitation Full timePatient Service Representative - ( 3286572 ) Description Primary Location: SRH Outpatient Center Wellesley Shift : 9am to 530pm Mon through Thursday, 830am to 5pm Fridays, occasional evening shift for coverage Schedule : Monday through Friday Summary Oversee and perform all activities associated with the scheduling of outpatients for therapy services and...
-
Patient Service Representative
5 days ago
Wellesley, United States Spaulding Rehabilitation Full timePatient Service Representative - ( 3286572 ) Description Primary Location: SRH Outpatient Center Wellesley Shift : 9am to 530pm Mon through Thursday, 830am to 5pm Fridays, occasional evening shift for coverage Schedule : Monday through Friday Summary Oversee and perform all activities associated with the scheduling of outpatients for therapy services and...
-
Patient Service Representative
9 hours ago
Wellesley Hills, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full timePrimary Location: SRH Outpatient Center Wellesley Shift: 9am to 530pm Mon through Thursday, 830am to 5pm Fridays, occasional evening shift for coverage Schedule:Monday through Friday Summary Oversee and perform all activities associated with the scheduling of outpatientsfor therapy services and medical services including supporting all other front office...
-
Patient Service Representative
5 days ago
Wellesley Hills, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full timePrimary Location: SRH Outpatient Center WellesleyShift: 9am to 530pm Mon through Thursday, 830am to 5pm Fridays, occasional evening shift for coverageSchedule:Monday through FridaySummaryOversee and perform all activities associated with the scheduling of outpatientsfor therapy services and medical services including supporting all other front office...
-
Patient Services Representative
2 weeks ago
Wellesley Hills, United States Boston Vision Full timeReporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independently as part of a smaller team so you must be strong and confident in that...
-
Patient Services Representative
4 weeks ago
Wellesley Hills, United States Boston Vision Full timeJob DescriptionJob DescriptionReporting to the Front Desk Manager, the primary focus of this position is to coordinate and facilitate our patients visit to ensure the highest level of customer service is provided. You are their first and last point of contact for all visits. This role will be working independently as part of a smaller team so you must be...
-
Aesthetic Sales Representative
2 weeks ago
Wellesley, United States LaserAway Full timeJob DescriptionJob DescriptionJob Title: Patient Care Coordinator (Aesthetic Sales)Location: Wellesley, MA- Linden SquareDepartment: SalesReports to: Location DirectorWhy LaserAway?· Generous compensation structure including uncapped commission.· Career growth and advancement.· Cutting edge medical equipment.· Employee discounts on products and...
-
Financial Representative
2 weeks ago
Wellesley, United States Northwestern Mutual Full timeFinancial Representatives at Northwestern Mutual – Wellesley, MA are here to help clients reach their financial goals by developing and curating individual financial plans for clients. In this career, our Financial Representatives show clients where they are today, plan where they want to go tomorrow and provide the financial tools and support to help them...
-
Financial Representative
1 week ago
Wellesley, United States Northwestern Mutual Full timeFinancial Representatives at Northwestern Mutual - Wellesley, MA are here to help clients reach their financial goals by developing and curating individual financial plans for clients. In this career, our Financial Representatives show clients where they are today, plan where they want to go tomorrow and provide the financial tools and support to help them...
-
Financial Representative
1 month ago
Wellesley, United States Northwestern Mutual Full timeFinancial Representatives at Northwestern Mutual – Wellesley, MA are here to help clients reach their financial goals by developing and curating individual financial plans for clients. In this career, our Financial Representatives show clients where they are today, plan where they want to go tomorrow and provide the financial tools and support to help them...
-
Financial Representative
2 months ago
Wellesley, United States Northwestern Mutual Full timeFinancial Representatives at Northwestern Mutual – Wellesley, MA are here to help clients reach their financial goals by developing and curating individual financial plans for clients. In this career, our Financial Representatives show clients where they are today, plan where they want to go tomorrow and provide the financial tools and support to help them...
-
Patient Care Coordinator
5 days ago
Wellesley, United States Boston Sports & Biologics Full time**JOB DESCRIPTION** Boston Sports & Biologics, PC **Job Title**:Patient Care Coordinator **Reports to**:Practice Manager **Type of Position**:Full-Time **Qualifies for Benefits**:Yes **Schedule**:40 hours - 8:00AM-4:30PM Mon-Fri **Exempt status**:Non-exempt **Pay Scale**:$20/hr - $29/hr **GENERAL DESCRIPTION**:_Boston Sports & Biologics _specializes...
-
Sales Representative
4 days ago
Wellesley, United States Xponential Fitness Full timeJob DescriptionJob DescriptionStretchLab is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand! Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training...
-
Director, Service Management
2 days ago
Wellesley, United States The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...
-
Patient Coordinator
1 month ago
Wellesley Hills, United States Rebound Physical Therapy Full time**Patient Services Coordinator for Rebound Physical Therapy, Wellesley, MA** We are currently looking to hire a Patient Services Coordinator. This is a full-time position Monday through Friday, with morning hours required. The position is located in our Wellesley Clinic. Job Requirements: - High School Diploma/ GED required. - College degree preferred -...
-
Wellesley, United States Partners Healthcare System Full timeWe're offering a generous sign-on bonus $750.00 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. About Us Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical...
-
RN Private Duty Nursing
5 days ago
Wellesley, Massachusetts, United States Maxim Healthcare Services Full timePrivate duty nursing (PDN) allows medically fragile patients to receive quality, skilled nursing care in the comfort of their home: a setting preferred by most patients and their families. City State Zip Modality Skills Days Shift Estimated Pay Range Wellesley MA 02482 RN/LPN A/T/V/GT S-W 11p-7a RN (Days): $40-$43RN (Nights): $43-$45LPN (Days): $34-$37LPN...
-
Wellesley, United States Guardian Angel Senior Services Full timeJob DescriptionJob DescriptionGuardian Angel Senior Services is looking for individuals that have a calling for caring. We are looking for caregivers to perform a wide variety of duties with local senior citizens in their own homes. Guardian Angel Senior Services is a fast-growing, thriving, and supportive company. We are celebrating our 20th year in...
-
Caregiver for Seniors. OPPORTUNITY AWAITS.
5 days ago
Wellesley, United States Guardian Angel Senior Services Full timeGuardian Angel Senior Services is looking for individuals that have a calling for caring. We are looking for caregivers in or around Wellesley, Ma that are looking to work short shifts. Many shifts are available!The caregiver provides a wide variety of duties with local senior citizens in their own homes. Guardian Angel Senior Services is a...