Director, Service Management

4 weeks ago

Wellesley, United States The Bank of New York Mellon Corporation Full time

**_Bring your ideas. Make history. _**
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what **#LifeAtBNYMellon **is all about.

We’re seeking a Director, Service Management to join our Technology Services Group COO team. This role is preferred to be in Boston via hybrid in office work arrangement.

**In this role, you’ll make an impact in the following**:

- Support the integration of vendor hardware, software and services spends into existing TSG & Engineering processes, with the objective of managing that spend in the optimal manner.
- Close engagement with boutique and engineering teams to identify and vet vendor requirements, close liaison with the ESO organization to prioritize and guide work and, as necessary, direct involvement in negotiations with the vendors.
- Develop a thorough understanding of all proposed engagements and representation of the proposal as required to TSG & Engineering management.

**To be successful in this role, we’re seeking the following**:

- Bachelor's degree in business or a related discipline, or equivalent work experience required, advanced degree preferred, 12+ years of related experience required, experience in the securities or financial services industry is a plus
- Strong experience in managing technical vendor spends and relationships including direct involvement in prioritizing and negotiating commercial contract terms
- Adept at understanding and vetting technical requirements sufficiently to translate to business plans
- Strong financial acumen to allow quick evaluation of financial impacts of proposals Independent and self-driven but comfortable working in team environment

**At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards**:

- Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg’s Gender Equality Index (GEI)
- Best Places to Work for Disability Inclusion, Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP’s Climate Change ‘A List’

**Our Benefits**:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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