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Patient Access Representative

3 months ago

Florence, United States PeaceHealth Full time
Description

PeaceHealth is seeking a Patient Access Representative - OB GYN for a Full Time, 0.90 FTE, Day position. The salary range for this job opening at PeaceHealth is $21.90 - $32.50. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

***Hiring Bonus may be Available. ***Spotlight on PeaceHealth Peace Harbor Medical Center Florence, OR A Better Workplace Community

Assists in coordinating the activities between scheduling, insurance verification and pre-certification.Acts as a clinical liaison with physician practices interacting with pre-visit services.

DETAILS OF THE POSITION:

  • Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
  • Collects patient balances, co-payment, co-insurance, or other payment types.
  • Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
  • Responds to customer's inquiries.
  • Assists with departmental coverage as needed.
  • Manages daily appointment schedules which may include reminder calls and calling all referrals.
  • May transport patients utilizing escort or wheeled transport equipment.
  • Strong background in customer service may be considered in lieu of medical office or related experience.
  • St. Joseph Medical Center, Peace Island Medical Center, United General Medical Center, Ketchikan Medical Center, Cottage Grove Medical Center and Peace Harbor Medical Center:
  • Management of ED incoming phone calls and may be required to provide switchboard coverage.
  • Monitor OB Prosec/McKinley alarm system.
  • May be required to assist with Cardiac Rehab departmental charge entry.
WHAT YOU BRING:

  • Minimum of 1 year Required: Medical office or related customer service experience.
  • Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook.

  • One year of medical office or related customer service experience preferred.
  • Must be able to manage conflict effectively and professionally. (Required)
  • Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
  • Good customer service skills and good interpersonal skills. (Required)

For a full description of the position, or for questions, please email KShepherd@peacehealth.org.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.