Patient Experience Rep: 3:30-12am Every other Sat
3 months ago
This role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 3:30-12am Every other Sat & Sun + Every other holidayBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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Patient Experience Rep: 3:30-12am Every other Sat
3 months ago
Boston, United States Children's Hospital Boston Full time75506BRJob Posting Title:Patient Experience Rep: 3:30-12am Every other Sat & SunDepartment:Cardiovascular ProgramAutoReqId:75506BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:Hospital OperationsJob Posting Description: This role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100%...
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Patient Experience Rep: 3:30-12am Every other Sat
2 months ago
Boston, United States Boston Children's Hospital Full timeThis role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to...
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Patient Experience Rep: 3:30-12am Every other Sat
3 months ago
Boston, United States Boston Children's Hospital Full timeThis role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to...
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Boston, United States Boston Children's Hospital Full timeThis role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to...
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Boston, United States Boston Children's Hospital Full timeThis role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to...
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Boston, United States Boston Children's Hospital Full timeThis role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to...
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Boston, United States Boston Children's Hospital Full timeThis role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to...
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Boston, United States Boston Children's Hospital Full timeThis role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to...
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Boston, MA, United States Boston Children's Hospital Full timeThis role requires a 2 hour unpaid shadow as part of the interview process This Patient Experience Representative is 100% in office and will be responsible for: * Patient Encounter Management: * Providing positive and effective customer service that supports unit operations * Collaborating with referring providers and practices * Obtaining required...
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Boston, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 3:30-12am every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring providers and practices Obtaining required...
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Boston, United States Boston Children's Hospital Full timeSchedule: 3:30-12am every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating with referring providers and practices Obtaining required authorizations to compile...
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Boston, MA, US Boston Children's Hospital Full timeSchedule: 3:30-12am every other Sat & Sun + every other Holiday This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full timeSchedule: 3-11:30pm Every other Sat & Sun + every other holiday. This Patient Experience Representative in the Cardiac Acute Care unit is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Patient Experience Representative
2 months ago
Boston, MA, US Boston Children's Hospital Full timeSchedule: 3-11:30pm Every other Sat & Sun + every other holiday. This Patient Experience Representative in the Cardiac Acute Care unit is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Patient Experience Rep- Surgical Unit
1 month ago
Boston, United States Children's Hospital Boston Full timeSchedule: 3-11:30 pm every other Sat & Sun + every other Holiday Training: every week for 18 weeks + 1 Th full day of training on EPIC This Patient Experience Representative is 100% in office and will be responsible for: * Patient Encounter Management: * Providing positive and effective customer service that supports unit operations * Collaborating with...
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Patient Experience Rep- Surgical Unit
1 month ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 3-11:30 pm every other Sat & Sun + every other Holiday Training: every week for 18 weeks + 1 Th full day of training on EPIC This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations...
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Patient Experience Rep- Surgical Unit
1 month ago
Boston, United States Boston Childrens Hospital Full timeJob Posting DescriptionSchedule: 3-11:30 pm every other Sat & Sun + every other HolidayTraining: every week for 18 weeks + 1 Th full day of training on EPIC This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Patient Experience Rep
1 month ago
Boston, United States Children's Hospital Boston Full timeSchedule: 7am-3:30pm every other Sat & Sun + every other Holiday Training: every week for 18 weeks + 1 Th full day of training on EPIC This Patient Experience Representative is 100% in office and will be responsible for: * Patient Encounter Management: * Providing positive and effective customer service that supports unit operations * Collaborating with...
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Patient Experience Rep
1 month ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 7am-3:30pm every other Sat & Sun + every other Holiday Training: every week for 18 weeks + 1 Th full day of training on EPIC This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations...
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Patient Experience Rep
1 month ago
Boston, United States Boston Childrens Hospital Full timeJob Posting DescriptionSchedule: 7am-3:30pm every other Sat & Sun + every other HolidayTraining: every week for 18 weeks + 1 Th full day of training on EPIC This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit...
