Patient Access Specialist

3 months ago


New York, United States Hospital for Special Surgery Full time

Overview:

How you move is why were here.
Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

the abundant opportunities for growth and success.

If this describes you then lets talk

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise

Patient Access Specialist I

Patient Financial Experience

Full-Time

A highly visible part time customer service position that is responsible for obtaining surgical and diagnostic authorizations on behalf of HSS and HSS physicians. The Patient Access Specialist is an expert in areas of customer service, registration, insurance, and HSS Standards of Care. The Patient Access Specialist is expected to score in the top 5% of measureable categories within 6 months of hire.

Responsibilities

  • Obtain authorizations for surgical and radiology procedures
  • Verify insurance and obtain benefits
  • Communicate with physician offices regarding status of authorizations
  • Collect payments for inpatient and ambulatory procedures
  • Request and deliver estimates for hospital services prior to service
Qualifications:

Requirements

  • Bachelors degree preferred; Diploma or equivalent with 1 year of experience
  • Two years in a healthcare or related customer service field

Desired Qualifications

  • Superior written and oral communication skills
  • Exceptional customer service skills
  • Ability to multi-task
  • Ability to work in a team environment
  • Knowledge of healthcare and health insurance
  • Familiarity with medical terminology
  • Displays positive attitudes towards assignments and others


Other Requirements:
#LI-Onsite

Pay Range - Minimum:
USD $30.08/Hr.

Pay Range - Maximum:
USD $32.34/Hr.

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