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Branch Manager

3 months ago

Columbus, United States Fulcrum Lifting LLC Full time

Fulcrum Lifting / Tri-State Wire Rope Supply / Kentuckiana Wire Rope and Supply / Vernon Lifting Products is a family-owned, group of full-service rigging shops that fabricate, distribute, service, and inspect rigging equipment. The company has thrived for over 40 years and has been successful due to the strong commitment to quality customer care and the team that serves those customers. We are proud of our competent and caring team. We offer great work/life balance with only first shift, Monday through Friday opportunities. We offer a competitive compensation and benefits package with a 401k, life insurance, health, dental, and disability programs as well as paid time off. We are always looking for prospective candidates.

Fulcrum lifting is an equal opportunity employer. We provide fair and equal employment opportunities for all associates and job applicants.

Please contact us at

hr@fulcrumlifting.com

for more information on working with us. Position:

Branch Manager Location:

Columbus, OH

Job Id:

112 # of Openings:

1 Are you a customer orientated, hands-on worker with a sharp attention to detail, ability to work in a fast-paced environment, and the ability to provide outstanding customer service? Fulcrum Lifting, LLC is looking for a Branch Manager. The successful candidate must speak with customers to receive and input orders while assuring that pricing and product selection is accurate. The individual will work with customers, sales, and production to provide outstanding customer service.

Fulcrum Lifting is a family owned, full-service rigging shop that fabricates, distributes, services and inspects rigging equipment. The company has thrived for over 40 years and has been successful due to the strong commitment to quality customer care which will be reflected in this role. Over half of our employees have been with the company for over 5 years. You will serve as a representative of the company, responding quickly to customer and company needs.

General Direct all operational aspects including distribution operation, customer service, human resources, administration and sales Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Finance

Working with Leadership, develop and meet budget & financial objectives Operations

Coordinate operations with Shop Manager, Customer Service Manager and staff to fulfill operational needs (Production, Quality, Inventory Control, Sales and Services) Oversee that all facets of the Quality Manual and Training Manual are being carried out including Quality Assurance Policy, Complaint Resolution, Recall Procedures, Document Control, and Defect Quarantine Policy Human Resources

Assist in the recruitment and retention of staff for the location Ensure employee training is completed according to the prescribed schedule from Human Resources Complete quarterly conversations and annual evaluations with all direct reports. Ensure conversations and evaluations are completed with all branch employees Work with appropriate personnel to handle all employee relations issues and concerns Oversee maintenance of employee files keeping appropriate documentation, training checklists, employee manual signoffs, etc. Manage Payroll Activities Manage Worker’s Comp claims and proceedings Work with human resources to manage all workers’ compensation claims and necessary recordkeeping (OSHA 300, 300A & 301) Customer Service

Oversee receipt of orders from customers via counter sales and/or inbound telephone or email Develop Strong relationship with Sales Manager and Sales Team member(s) to exceed customer needs and expectations Oversee sales activities in regards to pricing, order write up, complaints, and special circumstances that may arise. Assess local market conditions and identify sales opportunities. Communicate Sales opportunities with Sales Team Manage all Returned Goods for Credit and Documentation Maintain relationship with vendors to stay abreast on product information / developments Report any complaints or problems to Director of Operations and Quality Maintenance

Equipment – Shop equipment needs of the company are being handled in timely and efficient manner with recorded documentation Building – Coordinate building maintenance such as lawn / landscaping care, parking lot, lighting, HVAC, security and miscellaneous building maintenance Lead maintenance of adequate inventory levels Assist in planning and coordination with periodic and annual physical inventory audit

Other tasks and responsibilities based on business needs.

Work experience

5+ years in a similar industry 5+ years of experience in managing teams

Job specific attributes/skills

Computer knowledge – Microsoft Office - Excel, Word, Project, Outlook Cross-functional management skill set including employee relations, operations, sales, administration Team builder with the ability to inspire and develop talent Work with the President to achieve corporate financial and strategic goals Solid and effective oral and written communication skills Personal qualities that include the ability to inspire and motivate a team Knowledge of OSHA requirements and general employment law Ability to prioritize responsibilities and multi-task Competitive salary and company-based incentives 401(k) retirement plan with employer contribution Please contact us at

hr@fulcrumlifting.com

for more information on working with us.

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