Care Coordinator

4 months ago

Boston, United States Commonwealth Care Alliance Full time

**Why This Role is Important to Us:**As part of the care management dyad, the Care Coordinator works directly with assigned CCA members to help them navigate the health care system, ensures the members know how to get services and answers member questions on obtaining needed care. The Care Coordinator communicates with members, via the method, mechanism and cadence that works best for each member, including in-person visits, to provide engagement, promote establishment of trust, and ensure responsiveness to concerns and questions.The Care Coordinator is responsible for assisting members in creating a member-centered care plan and helping members access a broad base of support in the care team to advance their goals for independent living, recovery, and community connection.This position requires in person visits to members in their homes and will support members across various locations**Supervision Exercised:**+ No, this position does not have direct reports.**What You'll Be Doing:**+ Maintains open lines of communication with CCA members and interact with members as needed, based on member preference and care plan recommendations+ Primary resource for members regarding health care benefits+ Collaborates with community-based PCPs/ Specialists, as needed.+ Ensures members have an interdisciplinary care team (ICT) composed of all the people key to managing member care+ Convenes the ICT for each member at least annually and as needed+ Ensures members have a current and up-to-date individualized care plan+ Supports member during transitions of care, pre and post discharge+ Assist members with entering service requests+ Assesses quality gap reports at each visit; collaborate with care team and PCP to close these gaps+ Performs joint visits with other care team members as appropriate to address complex care needs+ Documents using a Certified Enrollee Record, in an effective manner while strictly adhering to CCA policies and procedures.+ Utilizing and depending on CCA internal resources, ensures that the plan of care is implemented in a timely manner.+ Provide outreach to members via telehealth technologies (video, chat, etc.) as appropriate for care management services.+ Active involvement in CCA projects/initiatives throughout the year+ Support needs for local/team/pod trainings or clinical seminars+ Assists CCA leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects.+ Mentor for new care coordinators -- during and beyond their orientation period, if needed+ Support team need gaps at the discretion of Clinical Manager (i.e., intermittent support with team meeting or huddle facilitation, communicate updates to staff)+ Act as a role model to peers and support team members through change, set strong example of CCA's mission and model of care.**Working Conditions:**+ Work locations include residential and community sites.+ Must be willing and able to travel to member's homes in addition to working in the local CCA office as needed.+ Valid driver's license with no restrictions. Ability to be active and mobile across state assigned to work**What We're Looking For:****Required Education:**+ High School Diploma/GED**Desired Education:**+ Associate's degree or Bachelor's degree**Desired Licensing:**+ Clinical license/certification (i.e., LPN, Medical Assistant, CHW)**Required Experience:**+ 1-2 years caring for patients/members with complex medical, behavioral health, and social needs**Desired Experience:**+ 5+ years' experience working in health care+ Experience with a Medicare Advantage population preferred.+ Experience with Substance Use Disorders**Required Knowledge, Skills & Abilities:**+ Experience in customer-facing role+ Strong communication skills+ Conflict management skills+ Organizational abilities**Required Language(s):**+ English**Desired Language(s):**+ bilingual preferredEEO is The LawEqual Opportunity Employer Minorities/Women/Protected Veterans/DisabledPlease note employment with CCA is contingent upon acceptable professional references, a background check (including Mass CORI, employment, education, criminal check, and driving record, (if applicable)), an OIG Report and verification of a valid MA/RN license (if applicable). Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.

  • Care Coordinator

    4 months ago

    Boston, United States Commonwealth Care Alliance Full time

    **Why This Role is Important to Us:**As part of the care management dyad, the Care Coordinator works directly with assigned CCA members to help them navigate the health care system, ensures the members know how to get services and answers member questions on obtaining needed care. The Care Coordinator communicates with members, via the method, mechanism and...

  • Care Coordinator

    4 months ago

    Boston, United States Commonwealth Care Alliance Full time

    **Why This Role is Important to Us:** As part of the care management dyad, the Care Coordinator works directly with assigned CCA members to help them navigate the health care system, ensures the members know how to get services and answers member questions on obtaining needed care. The Care Coordinator communicates with members, via the method, mechanism and...

  • Dialysis Care Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Fresenius Medical Care North America Full time

    Job Description:Fresenius Medical Care North America seeks a skilled Dialysis Care Coordinator to join our team.About the Job:The Dialysis Care Coordinator will provide direct patient care, work with healthcare teams to ensure quality treatment, and maintain accurate records. This role requires strong communication skills, attention to detail, and the...

  • Sr. Care Coordinator

    2 weeks ago

    Boston, United States Commonwealth Care Alliance Full time

    024450 Clin Alli-Care Management Position Summary: As part of the care management dyad, the Care Coordinator works directly with assigned CCA members to help them navigate the health care system, ensures the members know how to get services and answers member questions on obtaining needed care. The Care Coordinator communicates with members, via the method,...

  • Care Coordinator

    2 months ago

    Boston, United States Commonwealth Care Alliance Full time

    **Why This Role is Important to Us:** As part of the care management dyad, the Care Coordinator works directly with assigned CCA members to help them navigate the health care system, ensures the members know how to get services and answers member questions on obtaining needed care. The Care Coordinator communicates with members, via the method, mechanism and...

  • Homeless HIV Care Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Boston Health Care for the Homeless Program Full time

    About the RoleWe are seeking an experienced Registered Nurse to join our dynamic team as a Homeless HIV Care Coordinator. In this critical role, you will provide comprehensive care coordination and nursing services to individuals living with HIV/AIDS who experience homelessness.Company OverviewBoston Health Care for the Homeless Program is a leading provider...

  • Nurse Care Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Option Care Health Full time

    At Option Care Health, we are re-imagining the infusion care experience for patients, customers, and employees. As a Nurse Care Coordinator - Home Infusion Services, you will be part of our exceptional team that is committed to delivering high-quality patient care and providing a thriving workforce.About UsWe are the largest independent home and alternate...

  • Care Coordinator

    2 weeks ago

    Boston, United States Boston Medical Center Full time

    Position: Care Coordinator Department: Long Term Supports and Services- BAP Program Schedule: Full Time POSITION SUMMARY: The role of the Long Term Services and Supports (LTSS) Care Coordinator is to provide LTSS care planning, care team participation, LTSS coordination, and support transitions of care, provide health and wellness coaching, and connect...

  • Respite Care Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Boston Health Care for the Homeless Program Full time

    Job OverviewBoston Health Care for the Homeless Program is dedicated to providing high-quality healthcare services to individuals experiencing homelessness. We are seeking a skilled Unit Secretary to join our team and provide critical support in our respite programs.About the Role:The successful candidate will be responsible for providing exceptional phone...

  • Clinic Care Coordinator

    5 months ago

    Boston, United States Boston Health Care for the Homeless Program Full time

    Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that...

  • Nurse Care Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Tufts Medical Center Full time

    Job Overview:Tufts Medical Center is a leading healthcare provider seeking a dedicated and compassionate Nurse Care Coordinator to join our team. This role requires a skilled professional with exceptional patient care skills, excellent communication abilities, and a strong commitment to delivering high-quality care.About the Role:The Nurse Care Coordinator...

  • Client Services Coordinator

    2 weeks ago

    Boston, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care has an immediate opening for a Client Services Coordinator in our Charlestown, MA Assistive Care Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Coordinator might be the position for you. This unique opportunity is a great career path for the right candidate eager for growth and...

  • Nurse Care Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Tufts Medical Center Full time

    Tufts Medical Center, a leading integrated health system, offers a unique opportunity for a skilled Nurse Care Coordinator to join our team. With a strong focus on patient-centered care, we are committed to delivering exceptional and accessible care experiences.**Job Summary**We are seeking a highly motivated and experienced Nurse Care Coordinator to provide...

  • Care Coordination Professional

    2 days ago

    Boston, Massachusetts, United States East Boston Neighborhood Health Center Full time

    About the RoleThe Care Coordination Professional will play a vital role in ensuring the smooth delivery of home care services to PACE participants. This position requires a strong understanding of the referral process, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Duties and ResponsibilitiesCoordinate...

  • Housing Coordinator

    1 week ago

    Boston, United States Activate Care Full time

    Job DescriptionJob DescriptionRole Overview:The Housing Coordinator serves as a housing expert for the family emergency shelter program, focusing on identifying housing opportunities, supporting funding applications, and ensuring the rapid rehousing of families. This role involves close collaboration with shelter staff, families, and external partners to...

  • Clinical Care Coordinator

    1 month ago

    Boston, United States UnitedHealth Group Full time

    At UnitedHealthcare, we‘re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start...

  • Care Coordinator Specialist

    3 weeks ago

    Boston, Massachusetts, United States Delta-T Group Inc. Full time

    Job OverviewThe Delta-T Group Inc. is seeking a highly skilled Care Coordinator Specialist to join their team in Roxbury, MA.

  • Heart Failure Care Coordinator

    3 weeks ago

    Boston, Massachusetts, United States Tufts Medical Center Full time

    About the RoleWe are seeking a skilled Heart Failure Care Coordinator to join our team at Tufts Medicine. As a key member of our care coordination team, you will play a critical role in ensuring seamless transitions of care for patients with heart failure.

  • Residential Care Coordinator

    6 hours ago

    Boston, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    North Suffolk Community Services Inc. is a leading provider of emergency respite services and is seeking a highly skilled **Residential Care Coordinator** to join our team.The estimated annual salary for this position is $48,000 - $58,000.The successful candidate will be responsible for providing direct care services to individuals in a respite setting,...

  • Care Coordinator for LGBTQIA+ Community

    3 weeks ago

    Boston, Massachusetts, United States Fenway Health Full time

    We are seeking a compassionate and skilled Care Coordinator to join our team at Fenway Health, a leading provider of healthcare services to the LGBTQIA+ community. In this critical role, you will play a vital part in delivering high-quality care to patients while promoting a culture of inclusivity and respect.About the Role:As a Care Coordinator, you will be...