Store Customer Service Specialist

1 week ago

Gilbert, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at Store #8956, located at: 3150 E Chandler Heights, Gilbert, AZ 85298
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Customer Service Director

    5 days ago

    Gilbert, Arizona, United States Greenfield Store (University & Greenfield) Full time

    Job Title: Customer Service ManagerAt Greenfield Store (University & Greenfield), we are seeking a highly skilled and experienced Customer Service Manager to lead our sales floor team. As a key member of our management team, you will be responsible for overseeing the daily operations of the sales floor, driving business results, and ensuring exceptional...

  • Bilingual Customer Service Specialist

    1 week ago

    Gilbert, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    3 weeks ago

    Gilbert, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Service Representative

    6 days ago

    Gilbert, Arizona, United States The Sherwin-Williams Company Full time

    Job Title: Store Customer Service SpecialistThis is an exciting opportunity to join our team as a Store Customer Service Specialist at The Sherwin-Williams Company. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Provide outstanding customer service to...

  • Retirement Specialist/ Customer Service Specialist

    3 weeks ago

    Gilbert, AZ, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    2 months ago

    Gilbert, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    3 weeks ago

    Gilbert, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Service Representative

    3 weeks ago

    Gilbert, Arizona, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    2 weeks ago

    Gilbert, Arizona, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers.Key Responsibilities:Provide excellent customer service,...

  • Customer Experience Specialist

    5 months ago

    Gilbert, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Service Representative

    3 weeks ago

    Gilbert, Arizona, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...

  • Store Manager in Training

    4 weeks ago

    Gilbert, United States Towne Center Store (Warner & Val Vista) Full time

    1455 E. Warner Rd. Gilbert Arizona, 85296, +1 (480) 3987655Starting pay: $60K/YearPosition Description:Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading...

  • Store Manager in Training

    3 weeks ago

    Gilbert, Arizona, United States Towne Center Store (Warner & Val Vista) Full time

    Job Title: Store Manager in TrainingJoin our team as a Store Manager in Training at Towne Center Store (Warner & Val Vista) and take the first step towards a rewarding career in retail management. As a Store Manager in Training, you will be responsible for leading a team of retail professionals and driving business operations to achieve sales goals and...

  • Customer Service Representative

    1 month ago

    Gilbert, Arizona, United States Living Spaces Full time

    Job SummaryThe Operations Specialist - Retail is a key role at Living Spaces, responsible for delivering exceptional guest experiences and ensuring seamless transactions. This position requires a strong focus on customer service, attention to detail, and effective communication skills.Key ResponsibilitiesExecute standard work procedures in the front end, fun...

  • Store Manager in Training

    1 month ago

    Gilbert, Arizona, United States Towne Center Store (Warner & Val Vista) Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager in Training to join our team at Towne Center Store (Warner & Val Vista). As a key member of our retail operations team, you will be responsible for driving business growth, leading a high-performing team, and delivering exceptional customer service.Key ResponsibilitiesDevelop and...

  • Bilingual Customer Service Representative

    5 days ago

    Gilbert, Arizona, United States The Sherwin-Williams Company Full time

    Customer Service SpecialistAt The Sherwin-Williams Company, we're looking for a skilled Customer Service Specialist to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service to our wholesale and retail customers.Key Responsibilities:Assist customers in person and over the phone by determining their...

  • Customer Service Representative

    4 weeks ago

    Gilbert, Arizona, United States Living Spaces Full time

    Job SummaryThe Operations Specialist - Retail is a key member of the Living Spaces team, responsible for delivering exceptional guest experiences and ensuring the success of our retail operations. This role requires a strong focus on customer service, teamwork, and attention to detail.Key ResponsibilitiesProvide exceptional customer service, responding to...

  • Customer Service Associate

    4 weeks ago

    Gilbert, Arizona, United States Circle K Stores, Inc. Full time

    Store Overview: We are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. **Key Responsibilities:** * Provide exceptional customer service to our valued customers * Respond to customer inquiries and resolve issues in a timely and professional manner * Work collaboratively with store staff to maintain a clean and organized...

  • Customer Service Lead

    4 weeks ago

    Gilbert, Arizona, United States Circle K Full time

    Circle K E. Germann Rd.Key ResponsibilitiesAs a Lead Customer Service Representative at Circle K, you will be responsible for:Providing prompt and courteous customer service to resolve customer issues on shiftAssisting in the training of new Customer Service RepresentativesPerforming shift supervision to ensure a smooth and efficient store...

  • Customer Service Lead

    6 days ago

    Gilbert, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service and resolve customer issues in a timely and professional manner.Assist in training and developing new Customer Service Representatives to ensure they...