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Customer Service Representative

1 month ago


Gilbert, Arizona, United States CRH Full time
Job Summary

This role is responsible for coordinating with sales, shipping, receiving, customer, delivery truck services, and logistics operations. The ideal candidate will have excellent communication skills, be highly organized, and be able to multi-task in a fast-paced environment.

Key Responsibilities

Prepare delivery tickets and related shipping documents
Plan effective delivery routes and assign drivers for scheduled deliveries
Work closely with customer service to understand product availability and logistic issues
Check and review all orders assigned before they are shipped against delivery tickets
Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers
Operate forklift and load/unload customer vehicles per ship ticket
Inventory materials in warehouse and yard and supply workers with materials as needed
Perform routine maintenance to include lubricating, fueling and cleaning
Maintain a clean and orderly workspace

Requirements

High school diploma or equivalent experience in related function
At least 1 year of related office work/intern experience
Must have reasonable mathematical abilities
Computer skills in Microsoft Excel, Word, and Outlook
Ability to multi-task and be highly organized
Good regular attendance is an essential requirement of the job
Endure intermittent climbing, bending, stooping, twisting, reaching, pushing, and pulling
Walking, standing, or sitting for long periods of time
Bilingual English and Spanish preferred

About CRH

CRH is a leading provider of outdoor living solutions in North America with an award-winning portfolio. The company offers a diverse and inclusive culture that values opportunity for growth, development, and internal promotion.

CRH operates in a decentralized, diversified structure that allows employees to work in a small company environment while having the career opportunities of a large international organization.

Join CRH and be part of a team that values hard work, dedication, and teamwork.

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability