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Application Engineer
2 months ago
I. JOB SUMMARY
It is the responsibility of the Application Engineer (AE), Level 1 to accurately target and define the product design requirements and specifications and develop designs to meet customer and internal production needs. The AE, Level 1 will assist in preparing budgetary and firm costing for all projects located in his/her defined market segments. The AE, Level 1 will also provide technical support to the Regional Sales Director (RSD) and Group Product Manger (GPM) including, but not limited to: sizing & selection of appropriate Huber equipment, hydraulic information, drawings and layout, and all technical information associated with products in the Huber Technology portfolio.
The AE, Level 1 will be required to manage pilot and demonstration equipment at potential project locations throughout USA and Canada. This includes operating mechincal equipment, collecting samples and demonstrating product function to potential customers. The AE will also be required to work alongside the Pilot Coordinator and internal staff to troubleshoot issues that may arise in the field.
The AE, Level I will work under the daily supervision of GPM and/or designated higher level Application Engineer-Product Manager. He/she will follow established procedures and written instructions to accomplish assigned tasks. He/she will refer more complex issues to GPM.
The AE, Level 1 should be located in the headquarters office in Denver, NC. This position requires regular travel and occasional trips to Europe. The AE, Level 1 should have the ability to read, understand and interpret technical specifications and documentation and have an aptitude working with mechanical equipment. He/she should be results-oriented and be able to execute his/her daily tasks in a reasonable timeframe with accuracy.
Understand municipal and/or sludge and industrial customer requirements, material requirements, time requirements, tolerances, quality issues, and cost considerations. Investigate previously completed similar projects.
Review plans, specifications and other customer documentation to develop and prepare cost estimates and a detailed Huber scope of supply, provide to GPM for review and approval before sending it to RSD.
Maintain notes and other documentation of design issues. Maintain sales files for each project/customer with complete information and design details for future reference. Maintain up-to-date prints and correspondence as customers change product specifications.
Coordinate design activities with other HUBER team members including but not limited to project management, CAD design and required departments at HUBER SE with attention to prioritizing design phases to assure maximum time efficiency and coordination with other aspects of the overall development schedule.
Provide recommendations relative to project approach, bill of materials, labor requirements, scheduling, delivery dates and other cost estimate considerations.
Work with HUBER team members to develop a successful concept that meets the Customer’s need.
Submit pricing and proposal documents to GPM for review and approval before sending it to RSD, then e-mail documents to appropriate departments/employees and save copies on the company server in the correct folder
Assist in completing data entries into HUBER Customer Relationship Management (CRM) for each bid and proposal as trained.
Project orders are processed by ISE per the standard SOP including entry into IFS. AE, Level 1 to assist ISE and provide final technical and pricing review before orders are entered. Answer customer questions regarding the quotation and support the RSD and any independent rep as required throughout the sales cycle if RSD is not available.
Provide recommendations and observations relative to design issues for existing products and ideas for proposed new products to the supervising AE, or. Assist in cost estimate development for proposed changes to existing products and new product ideas.
Maintain up-to-date familiarity with industry and product developments. Review industry trade literature, and maintain understanding of product introductions, changes, and service policies.
Be comfortable being trained to operate mechanical equipment and confidentally demonstrate the product function to potential customers and engineers.
Once trained, AE will work accurately and indepedently on pilot related activities, understanding that data being collected will be used in the evaluation of full scale technology.
Make constructive suggestions to improve customer service quality from all employees.
WORK ENVIRONMENT
While performing the duties of this job, the employee regularly works in an office setting, however could be exposed to other elements such as dust, noise or other elements on a customer site or the factory floor. It is recommended that vaccinations be up to date for tetanus, Hepatitis A & B. In addition to this, AE level 1 will frequently travel to Wastewater Treatment Facilities, where they will carry out testing on site wastewater and/or sludge (Biosolids).
Pre-Hire:
Ability to pass a drug test, background check as it relates to the role, and completion of an I-9 form. HUBER is an E-Verify Employer.
Huber Technology, Inc. is an equal opportunity employer – www.huber-technology.com
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national
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