Client Advisor- Newbury ST
3 weeks ago
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. WHAT WE BELIEVE IN Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. WHO ARE WE LOOKING FOR A Client Advisor for our Boutique on Newbury Street. The Client Advisor role is a key team member in contributing to the store business through achieving sales goals, excellent clienteling and all KPI goals (conversion rate, cross selling, AVT, upselling). Hourly base plus commission. Hourly Rate: $20-$23 (based on experience and subject to change) Key Responsibilities : Client Centric Activities: Strong product knowledge Master the Client Journey Create strong client relationships Clientele and proactive engagement with existing and prospect clients as per plan defined by Store Management Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell). Focus on development and retention of existing clients, recruitment of new and potential ones Engage the client through every selling opportunity - walk in, private appointment, phone consignments Actively participates to achieve the store’s sales and business KPI’s in partnership and OTO appointment routine Escalates any client issues to Team Manager (if applicable) or Store Manager/Director Merchandise and Visuals: Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints) Ensure product maintenance, replenishment on the floor Know the warehouse stock of all categories in order to ensure re-stock shelves and maximize sales. Respect administration and operations procedures. Liaise with the In-Store Visual to follow display guidelines; verifies and reports all relevant information to store management. Operations: Knowledge and understanding of company policies and procedures Ability to use POS system to perform all client transactions Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving) Requirements : Min 2 years of experience in similar role in luxury retail industry Proven track record in sales Excellent knowledge in product and client journey Must be a team player Excellent organizational and follow up and time management skills Demonstrates confidence and ability to develop relationships with clients, team and the business Clear and concise communication skills – verbal and written HOW WE ARE The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world. #J-18808-Ljbffr
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Sales Associate, Part-Time
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Sales Associate
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Boston, United States Warby Parker Full timeBack to jobs. New. Sales Associate - Newbury St. Boston, MA - Apply. Job Status: Full-Time Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brand Sales Associate, Sales, Associate, Healthcare
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Sales Associate, Part-Time
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Client Advisor-Copley
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Boston, United States Tiffany & Co. Full timeOverview: Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees...
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Client Advisor
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Client Advisor
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Boston, United States Richemont Full timeAt Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered,...
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Boston, United States Aesop Retail PTY LTD Full timeRetail Consultant | Aesop Newbury | Full Time For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organization, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin...
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Sales Associate
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Client Advisor- Copley
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Private Client Advisor II
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