Patient Service Representative
1 month ago
Join our Team at PremierTitle: Patient Service RepresentativeLocation: King of Prussia, PASchedule: Monday-Friday, 8:00am-4:30pm About Us:Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and have more than 70 physicians dedicated to providing exceptional care across the Greater Philadelphia area. With a team of nearly 1,000 employees, we thrive in a supportive environment that prioritizes collaboration and patient satisfaction.What We Offer:Comprehensive benefits, including medical, vision, and dental plans, 100% employer-paid life insurance, and a 401(k) match.Generous paid sick and vacation time.Flexible work hours.Excellent opportunities for growth and advancement.Employee referral reward program.ESSENTIAL FUNCTIONSPromptly greets and acknowledges patients. Informs MAs and Providers of the patient's arrival.Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors' information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.Identifies and collects co-payments, co-insurances, and past-due account balances.Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.Evaluates patient financial status and establishes payment plans as needed based upon authority levels.Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.Communicates with patients in the lobby if physician or provider is running behind schedule.Reviews and prepares charts for the following day according to the practice schedule.Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.Protects patients' rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.Maintains a clean and organized front office workspace.QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge experience preferred.Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Athena or another Electronic Medical Records experience is highly preferred.Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.Previous experience in collecting money is preferred.Knowledge of insurance rules and regulations including eligibility and referral requirements.Skill in customer service.
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Patient Service Representative-Trainer
4 months ago
King of Prussia, United States Patient First Full timeThe responsibilities of this job include, but are not limited to, the following: Facilitating the introduction to Front Office classes, One-on-One, Buddy, and Progressive Training; Maintaining Front Office manuals; Attending quarterly meetings for Front Office trainers; Facilitating training and documentation necessary for new trainers; Working in the Front...
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Patient Services Representative
14 hours ago
King of Prussia, United States NeurAbilities Healthcare Full timeBe a Patient Services Representative with our King of Prussia team!What to Expect:The Patient Service Representative is the first line of customer service for all patients and visitors entering the office. This position involves verifying insurance coverage and performing customer service and administrative tasks to support the delivery of care. The Patient...
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Patient Services Representative
5 days ago
King of Prussia, United States NeurAbilities Healthcare Full timeBe a Patient Services Representative with our King of Prussia team! What to Expect: The Patient Service Representative is the first line of customer service for all patients and visitors entering the office. This position involves verifying insurance coverage and performing customer service and administrative tasks to support the delivery of care. The...
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Patient Service Representative
2 weeks ago
King of Prussia, Pennsylvania, United States Axia Women's Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Axia Women's Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and medical staff.ResponsibilitiesPatient Greeting and Support: Greet patients and visitors,...
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Patient Service Representative
3 weeks ago
King of Prussia, Pennsylvania, United States Main Line Health Full timeBe an Integral Part of Our TeamAs a Patient Service Representative at Main Line Health, you will be the first point of contact for our patients and visitors. Your excellent communication skills will help you greet, direct, and schedule patients with ease. You will also serve as a liaison between patients and support staff, preparing patient charts and...
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Patient Service Representative
3 months ago
King of Prussia, United States Axia Women's Health Full timeAt Axia Women's Health, recognized as a Great Place to Work for a 3rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly...
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Patient Service Representative
2 months ago
King of Prussia, United States Axia Women's Health Full timeAt Axia Women's Health, recognized as a Great Place to Work for a 3rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly...
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Patient Service Representative
2 days ago
King of Prussia, United States Axia Women’s Health Full timeJob Details Description At Axia Women’s Health, recognized as a Great Place to Work for a 2nd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania,...
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Patient Service Representative
4 weeks ago
King of Prussia, Pennsylvania, United States Main Line Health Full timeMake a Difference in Patient CareAs a Patient Service Representative with Main Line Health, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience. Your excellent communication skills will help you greet, direct, and schedule patients, while also serving as a liaison between...
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Patient Service Representative
3 weeks ago
King of Prussia, Pennsylvania, United States The Center for Orthopedic and Research E Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at The Center for Orthopedic and Research Excellence. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key...
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Client Service Specialist
3 weeks ago
King of Prussia, United States Patient First Full timeThe responsibilities of this job include, but are not limited to the following: Handling inbound and outbound calls in a timely manner while providing superior customer service and accurate information as it pertains to the caller's needs; Achieving productivity goals that are assigned for calls per hour, after-call work times, hold times, voicemail...
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Client Service Specialist
3 weeks ago
King of Prussia, United States Patient First Full timeHandling inbound and outbound calls in a timely manner while providing superior customer service and accurate information as it pertains to the callers needs;Achieving productivity goals that are assigned for calls per hour, after-call work times, h Client Service, Specialist, Service, Retail, Healthcare, Client
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Patient Service Coordinator
4 weeks ago
King of Prussia, Pennsylvania, United States Premier Orthopaedics Full timeAbout Premier OrthopaedicsPremier Orthopaedics is a leading orthopedic practice dedicated to delivering exceptional care to patients in the Greater Philadelphia area. With over 50 locations and a team of nearly 1,000 employees, we prioritize collaboration and patient satisfaction.Job SummaryWe are seeking a highly organized and customer-focused Patient...
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Customer Service Representative
4 weeks ago
King of Prussia, Pennsylvania, United States The UPS Store Henderson Square Shopping Center #6652 Full timeCustomer Service RepresentativeThe UPS Store Henderson Square Shopping Center #6652 is seeking a highly skilled Customer Service Representative to deliver exceptional customer experiences. As a key member of our team, you will be responsible for providing world-class service to all retail customers, ensuring their shipping needs are met with accuracy and...
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Customer Service Representative
4 weeks ago
King of Prussia, Pennsylvania, United States The Limitless Org Full timeJob DescriptionAre you a motivated individual looking for a rewarding summer opportunity? We're seeking a Customer Service Representative to join our team at The Limitless Org.We're a dynamic company with over 10 years of experience working with large clients in the U.K. and recently expanded to the US. Our team is passionate about delivering exceptional...
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Client Service Representative
3 weeks ago
King of Prussia, Pennsylvania, United States Trane Technologies Full timeAbout the Role:We are seeking a highly skilled Client Service Representative to join our team at Trane Technologies. As a Client Service Representative, you will be responsible for delivering exceptional customer service and sales solutions to our customers while meeting financial and business goals and objectives.Key Responsibilities:Deliver positive...
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Customer Service Representative
4 weeks ago
King of Prussia, Pennsylvania, United States Ace Hardware Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our Home Services team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our residential customers. You will be the primary point of contact for customers, responding to their inquiries, resolving issues, and...
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Guest Services Representative
3 weeks ago
King of Prussia, Pennsylvania, United States Extended Stay Full timeKey Responsibilities:As a Guest Services Representative at Extended Stay, you will be responsible for assisting guests at all times and responding to their requests with diligence. You will also provide reasonable accommodations in response to guest requests and process reservations, registration, payment, and departures following company guidelines....
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Medical Laboratory Technician
1 month ago
King of Prussia, United States Patient First Full timePatient First is accepting applications for Lab Technician in the Langhorne, Pottstown, Springfield, Montgomeryville, Abington, East Norriton, and Downingtown, Pennsylvania areas. Patient First provides a friendly work environment that promotes a team-oriented philosophy. The responsibilities of this job include, but are not limited to, the...
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Financial Services Representative
4 weeks ago
King of Prussia, Pennsylvania, United States Power Pay Full timeJob OverviewPowerPay is seeking a highly skilled Financial Services Representative to join our operations team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through proactive communication and issue resolution.Key ResponsibilitiesDevelop and maintain strong relationships with clients through regular...