Phlebotomist Patient Services Representative

6 days ago


Wilmington, United States Global Technical Talent Full time
Job Title: Phlebotomist Patient Services Representative (Wilmington, NC)

Duration: 3 months
Work Type: Onsite
Location: Wilmington, NC

Job Description

As a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with patients seeking vital health information. Your primary responsibilities include:
  • Patient Interaction: Building trust and confidence with patients while explaining procedures and drawing blood samples accurately and safely.
  • Specimen Handling: Preparing blood samples for lab testing according to established protocols.
  • Quality Assurance: Ensuring patient information is handled with confidentiality and accuracy.
  • Teamwork: Collaborating with colleagues to maintain a positive work environment and achieve team goals.
Key Requirements:
  • Phlebotomy Skills: Proven expertise in phlebotomy techniques, including pediatric and geriatric patients.
  • Customer Service: Excellent communication and interpersonal skills to interact effectively with patients.
  • Attention to Detail: Meticulous approach to data entry and recordkeeping.
  • Flexibility: Ability to work varying shifts, including weekends, holidays, and overtime.
  • Certification: Preferred phlebotomy certification (required in certain states).
Experience:
  • Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Prior experience in a patient service center environment is preferred.
  • Customer service experience in a retail or service setting is advantageous.
Additional Requirements:
  • Reliable transportation and a valid driver's license.
  • Ability to work independently with minimal supervision.
  • Commitment to company policies and procedures, including dress code and safety guidelines.
  • Strong organizational and time management skills.
Benefits:
  • Competitive compensation
  • Opportunities for professional growth and development
  • Supportive work environment
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund

About The Company:
  • Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

Keywords: Phlebotomist, Patient Services Representative, Wilmington, NC, healthcare, medical, blood draw, laboratory, patient care, customer service, healthcare professional, medical assistant, paramedic, phlebotomy certification, healthcare jobs, job opportunitiesdiagnostic services, healthcare, health outcomes, clinical lab results, disease prevention, health promotion, healthcare management, patient care, inclusive healthcare, diversity, equity, inclusion
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