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Patient Service Representative
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Patient Service Representative
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Wilmington, United States Allergy Partners Full timeJob DetailsJob Location 12-00-Wilmington - Wilmington, NC DescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...
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Wilmington, Delaware, United States Nemours Children's Health Full timeAbout the RoleNemours Children's Health is seeking a Patient Services Representative to provide clerical support to our ambulatory care center in Wilmington, DE.Key ResponsibilitiesProvide exceptional patient care and service, ensuring a positive experience for patients and families.Manage front desk operations, including scheduling appointments, confirming...
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Wilmington, Delaware, United States Nemours Full timeNemours Children's Health is seeking a skilled Patient Services Representative II to provide exceptional clerical support to our ambulatory care clinics.As a key member of our team, you will be responsible for delivering top-notch patient service, ensuring seamless clinic operations, and maintaining the highest level of patient satisfaction.### Essential...
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Patient Service Representative
2 months ago
Wilmington, NC, United States Allergy Partners Full timePOSITION: Patient Services RepresentativeRESPONSIBLE TO: Practice ManagerJOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to...
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Patient Service Representative
2 months ago
Wilmington, NC, United States Allergy Partners Full timePOSITION: Patient Services RepresentativeRESPONSIBLE TO: Practice ManagerJOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to...
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Patient Services Representative II
4 weeks ago
Wilmington, Delaware, United States Nemours Children's Health Full timeJob DescriptionNemours Children's Health is seeking a Bilingual (English/Spanish) Patient Services Representative to join our primary care team at the St. Francis location in Wilmington, DE.Key Responsibilities:Organize and operate office systems related to appointment scheduling, patient intake, and data verification.Provide exceptional patient care and...
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Dental Patient Services Coordinator
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Wilmington, Delaware, United States Westside Family Healthcare Full timeJob SummaryWestside Family Healthcare is seeking a highly skilled Dental Patient Services Representative to join our team. As a key member of our dental team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet patients and distribute necessary forms, ensuring a smooth and efficient check-in...
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Customer Service Representative
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Wilmington, United States PostScan Mail Full timeWe are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value...
Patient Services Representative
4 months ago
Job Type Full-timeDescriptionWESTSIDE IS LOOKING FOR PATIENT SERVICE REPRESENTATIVESJOIN A CARING, DEDICATED TEAM WHO HELPS PATIENTS AND FAMILIES GAIN ACCESS TO HEALTHCARE, AND NAVIGATE COMMUNITY SERVICES AND RESOURCES.Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Patient Service Representative is responsible for the smooth administrative entry and exit of the patient and ensuring that Westside has all of the necessary information for follow-up contact and successful payment collection from third parties or program adjustments. She/he creates a welcoming atmosphere by greeting patients and visitors to our health centers by practicing patience and understanding towards everyone.WORKING AT WESTSIDE MEANS WORKING IN A PRIMARY CARE MEDICAL HOME.A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making. As a community health center, Westside Family Healthcare provides care for everyone who walks through our doors, regardless of ability to pay, immigration or citizenship status, national origin, religion, race, ethnicity, gender identity, or sexual orientation.OUR MISSION: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay.OUR BENEFITS: Our benefit package includes medical insurance, dental insurance, vision insurance, life and disability insurance, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.RESPONSIBILITIES:Checks in patients (in person or via Curbside Check-In) in a timely and friendly mannerVerify and update patient demographic and payer information in electronic medical record systemExpedites patient processing by having them fill out forms or assisting them when needed and keeps providers, Nurses, Medical Assistants, and any other related staff abreast of scheduling, patient details, and potential service delaysCollect and properly post all fees, payments, co-payments from patients and reconcile daily chargesAssists uninsured patients in completing a Sliding Fee Scale application, Title X scales, and/or directs them to an Enrollment Specialist when necessaryAssists patients with scheduling follow up appointments or moves existing appointments within the schedule as neededAssists patients with laboratory orders, signing patients in for lab work, verifying insurances, printing ordersDemonstrates outstanding professional telephone management skillsAssists patients who have disabilities to the extent to which they are trained to assist as neededProtects patients' rights of confidentiality; mandatory familiarity with HIPAARequirementsMINIMUM OBJECTIVE QUALIFICATIONSHigh school diploma or GEDOne year of work experience in customer serviceExperience using Microsoft Office software
