Technical Business Analyst
2 weeks ago
Technical Business Analyst
Primary Duties & Responsibilities
This position reports to the Manager of Technical Analytics and will be responsible for a full range of activities related to the planning, design, testing, and deployment of software development, analytic, and BI projects that support Customer Retention. To be successful, this position will require a diverse skill set including leadership, data analysis and modeling, valuation, presentation skills and strategic thinking.
**Qualified applicants must be authorized to work in the United States, and immigration and work visa sponsorship will not be provided to any applicant.
PRIMARY DUTIES & RESPONSIBILITIES
• Find technological solutions to business requirements.
• Understand and perform logical queries to facilitate calculations, reporting, and complex formulas, applying the appropriate level of analysis for the task.
• Use numerical data and computer systems to identify trends, develop business insights, and optimize processes.
• Collaborate with data analyst teams and other subject matter experts to analyze business needs to create or improve processes and functionality.
• Develop and monitor QA/UAT testing to validate that the delivered solution meets the business needs specified within the requirements.
• Analyze, troubleshoot, and assist to resolve issues during testing and implementation.
• Applicable to all employees of Globe Life & Accident and its subsidiaries:
• Reliable and predictable attendance of your assigned shift
• Ability to work full time and/or part time based on the position specifications.
Required Skills
• Skilled in analytic techniques, database queries, and query design.
• Strong (Advanced) Excel proficiency is required.
• Advanced SQL database experience including table builds, complex queries, procedures, and views.
• Experience with SSIS and other ETL tools.
• Familiarity with AWS Redshift
• Design, develop, and deploy data visualizations in Tableau (preferred)
• Experience writing process flows and requirements documents.
• Experience with JavaScript and HTML development.
• Experience with the creation of data warehouse/data cubes.
• Strong knowledge and experience with data mining tools and techniques.
• Working knowledge of various SDLC process and methodologies.
• Ability to effectively organize, assess, summarize large data sets to provide meaningful insights.
• Ability to communicate technical information to non-technical personnel.
• Utilize “big picture” thinking and understanding to business processes, systems, and designs.
• Skilled in organizing resources and establishing priorities.
• Remarkable interpersonal and presentation abilities
• Ability to learn and support new systems or applications.
• Able to overcome project obstacles and escalate when appropriate
Required Knowledge & Experience
• Bachelor’s degree in computer science, Analytics, Business, Finance, Mathematics, Statistics, or a related field
• required.
• 2+ years of experience performing technical business analysis.
• Life insurance or financial industry experience preferred.
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