Account Manager
1 week ago
Macnica Americas, Inc. is the North American division of Macnica Fuji Electronics Holdings, Inc. a $10 billion technology solutions provider with a stronghold in semiconductor distribution. Macnica excels in customizing solutions to client requirements and leveraging skilled engineers to expedite product development without compromising outcomes for our clients.
The Perks:
- Vacation and Leave: 15 days of vacation, national holidays, and paid sick time off.
- Retirement Plan: 401(k) with company matching.
- Medical, dental, and vision insurance.
- Employer paid short-term and long-term disability coverage.
- Health savings and flexible spending accounts.
- Comprehensive life insurance coverage.
- Interact with suppliers from all over the world.
- Opportunities to attend industry trade shows across the U.S., Europe, and Asia.
- Be part of an amazing team in a friendly work environment.
As an Account Manager, you will support automotive T1/T2 customers with semiconductor products, managing multiple clients and suppliers to meet all customer requirements. This role demands excellent timeline management, business acumen, and professional communication skills. Travel is required a few times a month.
Key Responsibilities:
Program management
- Manage a customer program life cycle from design, PPAP, safe launch, SOP, PCN, allocation and/or EOL by customer and by parts number.
- Conduct high level technical discussions with engineering to increase new opportunities.
- Can obtain program information from a customer to manage production pipe line (supply & demand) or new business opportunity.
- Manage customer programs information in Excel & PowerPoint in timely manner.
- Update monthly automotive market.
- Understand semiconductor supplier and customer market environment including acquisitions to maintain Macnica's position in a distribution market.
- Ability to work with Material Planners to manage processing quote, customer forecast/orders, based on supplier lead time.
- Experience with facilitating trucking, expediting, pushing-out or cancelling P/O depending on customer requirements.
- Ability to manage supply and demand without creating short-supply or dead-inventory based on customer FCT.
- Ability to manage line down situation.
- Ability to manage aging inventory.
- Understand and manage all N.A. automotive logistics requirements including WMS, Label, barcode, and traceability to meet customer needs.
- Experience negotiating and managing RFQ & cost reduction based on customer programs to meet customer requirements.
- Analyze and calculate cost, resales, profitability and/or usage.
- Manage profitability during a cost negotiation.
- Ability to negotiate annual cost reduction between customer and supplier to increase sales & profitability.
- Ability to propose appropriate RFQ
- Ability to create and accurately and organize customer data leveraging Excel.
- Update daily & weekly activities without delay in timely manner.
- Update, review and manage Weekly POS, BKLG, INV to meet a company goal.
- Update, review and manage monthly, quarterly, yearly forecast with suppliers.
- Manage process including PPAP, PCN, Failure analysis, 8D and/or quality documentation between supplier and customer working with quality team to meet customer requirements.
- Support PCN partnered with the quality team.
- Provide high level technical assistance with material verification resolution, specification or drawing exceptions.
- Ability to manage all traceability data in Excel and/or PowerPoint.
- Ability to manage all quality related issue based on a customer requested timeline.
- Ability to summarize all business opportunities both verbally and in writing.
- Ability to manage all internal/external email, phone call, or message without delay to keep our position strong in timely & professional manner.
- Ability to understand & perform manager's request in timely manner.
- Be team orientated.
- Cultivate and strengthen relationships with existing Tier 1 and OEM customers to ensure long-term business partnerships.
- Engage proactively with current customers to identify and pursue additional sales opportunities across various offerings.
- Must travel mainly throughout the mid-west, eastern region and Mexico.
- Additional time may be required determined by customer/supplier needs.
- Global communication in different time zone mainly Japan required.
- Experience: 3-5+ years in the semiconductor industry, with a focus on automotive accounts, preferably in an account management role.
- Experience working with T1/T2 Automotive accounts
- Industry Knowledge: Proficient in understanding and articulating the role of distributors and executing responsibilities within the semiconductor and automotive markets.
- Risk Management: Strong aptitude for risk management, aligned with the semiconductor QCDD standards.
- Pay: $100K - $120K per year, commensurate with experience and qualifications.
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