Retail Associate

3 months ago

New York, United States New York Public Library Full time

The New York Public Library is the nations largest public library system. Within its landmark building on Fifth Avenue and 42nd Street, The Library shop serves hundreds of thousands of visitors a year with a collection of bookish items and books. Visit us at to see the nature (but not the scope) of our operation.

We are seeking a Part-Time Retail Associate who functions as a cashier and is both the face and personality of the shop. Enthusiasm, product knowledge and customer engagement also play a part in performance as well as recognizing when getting through the line should be the focus. Above all, this person finds no job too big (Help me select gifts for my 11 grandchildren) or too small (wiping down computer screens or giving directions) not to attend to with good humor. This person should have a great visual memory and should be curious to learn and share all that the shop has to offer.

Accuracy and speed on a POS system are critical. A flexible schedule is preferred as is speaking more than one language, although neither is absolutely necessary. Saturdays, however, are a must. (Open Sundays only from Thanksgiving - end of the year).

If you thrive in a fast-paced environment, send us a note with your resume. Tell us what youre reading now and why youre especially suited to this position.

Location Stephen A. Schwarzman Building Compensation $15.00 / hour Department Retail Shop Employment Type Part Time ** Key Responsibilities**

Reporting to the Manager of The Library Shop, the Part-Time Retail Associate:

* Engage customers with enthusiasm and product knowledge

* Communicates effectively to customers as well as management

* Utilizes a POS retail system with speed, efficiency and courtesy

* Maintains inventory and restocks displays

* Enjoys operating independently

* Performs other related duties as assigned

** Skills Knowledge & Expertise**

* High school diploma or GED is required

* Two plus years of sales experience, preferably in a busy museum/book/lifestyle shop

* Operates the register and POS system as required

* One year minimum in retail environment handling cash

* Proven ability to work effectively and quickly in a hectic, fast-paced environment

* Experience working collaboratively within a team

* Excellent communication skills with a wide range of customers

* Saturday availability (some Sundays in November and December)

* Flexible schedule (15-25 hours week)

* Cash handling skills

* Excellent interpersonal, oral and written communication skills

* Demonstrated reliability and flexibility

* Quick Study; able to absorb quickly/clearly

* Able to scan a room for product placement and traffic patterns

* High energy

* Thrives in a hectic environment

**Preferred Qualifications**

* Foreign language a plus

* Visual merchandising experience

** More**

**Core Values**

* Be **Helpful** to patrons and colleagues

* Be **Resourceful** in solving problems

* Be **Curious** in all aspects of your work

**Physical Duties**

* Standing for most of your shift

* Bending and lifting for restocking

* May require travel within NYC

* Lifting up to 20lbs

**Hours**

15 to 25 hours per week, must have flexible schedule and be available on Saturdays ** About The New York Public Library**

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locationsincluding research and branch librariesthroughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org. Department Retail Shop Employment Type Part Time Location Stephen A. Schwarzman Building Compensation $15.00 / hour

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