Front Desk Supervisor

2 weeks ago


Plymouth, United States BOYS & GIRLS CLUB OF PLYMOUTH, INC. Full time

Job Description

Job Description

FRONT DESK SPECIALIST The Boys & Girls Club of Plymouth is accepting applications for Front Desk Specialist. Under direct supervision of the Director of Operations, is responsible for the part-time daily operations of the front desk area. Responsible for youth membership management, running required reports, data entry, check in/out process, management of front door traffic, safety, and providing customer service to youth, parents, staff, and visitors. At the Club, youth receive targeted services in a safe, supportive environment from staff who believe in the organization’s mission. The Club experience focuses on three priority outcomes: Academic Success, Healthy Lifestyles, and Positive Citizenship.

Knowledge/Skills/Abilities

(KSAs) Required: High school diploma or equivalent (post-grad preferred) Customer service experience Skilled typing and data entry Ability to work afternoons, evenings 2:30p-7:30p, and summer hours Ability to establish rapport with staff and parents, and build relationships Ability to relate to at-risk youth Ability to manage front door traffic and enforce security protocols Effective oral and written communication skills Efficient with computers and Microsoft office Excellent phone etiquette skills Must be able to obtain CPR and First Aid certification Must be able to pass all required background screens and drug screens at any time

Preferred Skills: Experience with similar front door security processes and/or software Currently certified in CPR/First Aid Experience with managing databases and data entry Company Description Our Boys & Girls Club's mission: To enable all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible citizens. Since 1911 we have served Plymouth area youth (6-18) with homework help and tutoring, social recreation, high yield learning games and activities, leadership, job readiness, STEM, and many more. Our facility-based programs are offered in a safe and secure environment.

Company Description

Our Boys & Girls Club's mission: To enable all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible citizens.

Since 1911 we have served Plymouth area youth (6-18) with homework help and tutoring, social recreation, high yield learning games and activities, leadership, job readiness, STEM, and many more.\rOur facility-based programs are offered in a safe and secure environment. #J-18808-Ljbffr


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