Front Desk Supervisor
2 weeks ago
FRONT DESK SPECIALIST
The Boys & Girls Club of Plymouth is accepting applications for Front Desk Specialist. Under direct supervision of the Director of Operations, is responsible for the part-time daily operations of the front desk area. Responsible for youth membership management, running required reports, data entry, check in/out process, management of front door traffic, safety, and providing customer service to youth, parents, staff, and visitors. At the Club, youth receive targeted services in a safe, supportive environment from staff who believe in the organization’s mission. The Club experience focuses on three priority outcomes: Academic Success, Healthy Lifestyles, and Positive Citizenship.
Knowledge/Skills/Abilities (KSAs) Required:
High school diploma or equivalent (post-grad preferred)
Customer service experience
Skilled typing and data entry
Ability to work afternoons, evenings 2:30p-7:30p, and summer hours
Ability to establish rapport with staff and parents, and build relationships
Ability to relate to at-risk youth
Ability to manage front door traffic and enforce security protocols
Effective oral and written communication skills
Efficient with computers and Microsoft office
Excellent phone etiquette skills
Must be able to obtain CPR and First Aid certification
Must be able to pass all required background screens and drug screens at any time
Preferred Skills:
Experience with similar front door security processes and/or software
Currently certified in CPR/First Aid
Experience with managing databases and data entry
Company DescriptionOur Boys & Girls Club's mission: To enable all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible citizens. Since 1911 we have served Plymouth area youth (6-18) with homework help and tutoring, social recreation, high yield learning games and activities, leadership, job readiness, STEM, and many more.Our facility-based programs are offered in a safe and secure environment.Company DescriptionOur Boys & Girls Club's mission: To enable all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible citizens. Since 1911 we have served Plymouth area youth (6-18) with homework help and tutoring, social recreation, high yield learning games and activities, leadership, job readiness, STEM, and many more.\r
Our facility-based programs are offered in a safe and secure environment.
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