Network Engineer III

2 weeks ago

Chattanooga, United States Talent Software Services, Inc. Full time

Summary:

Coordinate and direct projects and people to provide the best possible customer service most efficiently. Duties include changing priorities and tasks to most effectively match a varied grouping of skills to fit customer needs.

Planning and Project Management. Be responsible for large-to-very-large projects, ensuring timely planning and implementation.

Provide technical solutions to complex business problems. Manage multiple assignments and problems in an environment of continually changing priorities while keeping management and user departments informed of progress along the way.

Make recommendations within appropriate corporate, division, and departmental policies. Submit changes to policies and procedures as appropriate to satisfy changing business needs.

Scheduling & Technical Support. Schedule resources as needed to provide service throughout the day and week, including weekend on-call duty. This can include special needs such as hardware technicians or software specialists, vendor phone support, and planning backup support for vacations and other absences, such as conferences and education.

Provide technical support and training in the productive use of networking resources. Incumbent may be required to be On-call 24x7 for assigned responsibilities.

Developing and Maintaining Technical Skills.

Maintain current expertise while acquiring experience with new or emerging systems; keep abreast of the rapid developments in the industry by education or hands-on experience to make recommendations on future directions.

Mentors less experienced department members.

Must have extensive knowledge and experience in the design and use of network hardware and software.

Must be able to establish a good rapport with users at all levels of the company.

Also essential to this position are a mathematical aptitude, logical problem-solving skills, and a dedication to the teaching/learning process.

A strong customer service orientation, with excellent leadership and communication skills is a key requirement for this position.

Experience:

9 to 12 years technical experience with server and network hardware and software similar to what is in use at client is required, Palo Alto Firewall & Panorama Experience (troubleshooting, rule creation, etc), SASE deployment & support experience (NetSkope specifically a bonus), DDos BGP, WAN, DNS (Akamai specifically a bonus) .

Nice to have skills - SD-WAN support and firewall analyzer tools (Tufin, Algosec, etc).

Knowledge of Client's basic business operations is also preferred.

Education:

Bachelor's degree in computer science or equivalent years of experience is required. Equivalent years of experience are determined as one year of technical experience for every year of college requested.

Skills/Certifications

Certifications are a plus.

Excellent written and oral communication skills are required.

Must have proven ability to lead very large technical projects or multiple concurrent mediums to large projects.

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