Senior Manager Software Engineering Digital Merchandising

2 weeks ago

Irving, United States 7-Eleven Full time

Overview:

? Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite. Brain Freeze is a 7-Eleven registered trademark for our 53-year old Slurpee and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But theres a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. Its what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.

? How we lead

At 7-Eleven we are guided by our Leadership Principles.

  1. Be Customer Obsessed
  2. Be Courageous with Your Point of View
  3. Challenge the Status Quo
  4. Act Like an Entrepreneur
  5. Have an It Can Be Done Attitude
  6. Do the Right Thing
  7. Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

? About This Opportunity

Responsibilities:

Responsibilities

  • Build consumer-centric product information, catalog, content & merchandizing management systems for digital shelf to create compelling shopping experience at various digital sales channels.
  • Integrate & aggregate various source systems including MDM systems, PIM systems, partner with internal & external cross functional team to create a single standardized product data store for consumption through APIs & data federation.
  • Leads teams in the development, implementation, and support of the systems for a best-in-class online purchase and delivery experience.
  • Understands the systems/applications that his/her team develops technologically/functionally, aligns with a technical roadmap of the department & Enterprise, works with the team to continuously inspect the current state, and brings innovative ideas to improve. Makes sure the architecture/design decisions taken by the team are aligning to 7-Eleven standards keeping in mind performance, scalability, resiliency, etc.
  • Develops technical talent and leadership capabilities in team members and ensures a highly motivated team through coaching and mentoring focusing on accountability & ownership.
  • Implements systems to maximize usability, accessibility, and customer experience. Leverages internal and external APIs, databases, and other data sources.
  • Oversees the scheduling, control, and progress of system design, development, and installation activities.
  • Develops trusted and open relationships with key business partners at Manager and Director levels and works closely with and manages vendor partner relationships.
  • Coordinates between internal and external resources, ensuring effective communication between all groups and individuals involved in projects.
  • Leads all projects under the rules and guidelines of the Project Management Office (PMO). Ensures all PMO documentation is produced to high standards.
  • Oversees project financials and ensures adherence to 7-Elevens fiscal policies.


Qualifications:

Qualifications

  • Bachelors degree in computer science or related field.
  • Minimum of 10 - 12 years total professional experience in IT development with 5 years in the retail industry with high volume customer-facing 24/7 online storefronts.
  • Minimum of 2 - 3 years of experience in a managerial position in a technology group with a proven track record for business capability delivery and talent development.
  • Hands-on experience implementing systems using eCommerce platform, product data, marketing data & transaction data (having experience with package solution like Commerce Tools, Salesforce is a plus).
  • Experience in leading the teams working on MACH (Microservices, APIs-first, Cloud-native, and Headless) architecture using Node.js, Java, Spring boot.
  • Experience with traditional RDBMS like Oracle and NOSQL like Cassandra or MongoDB or Apache Ignite.
  • Experience in Public Cloud platform AWS or GCP or Azure.
  • Experience with developing and managing applications across multiple data centers is a plus.
  • Excellent written and verbal communication, presentation, problem-solving and analytical skills, including the ability to effectively communicate complex technical concepts and designs to a broad range of people.
  • Strong experience in using Agile (Scrum / Kanban / SAFe) project development methodologies.
  • Willingness to learn and adapt to changing business and technology landscapes.
  • Must have a contagious work ethic; including high sense of urgency to resolve issues quickly, creatively and efficiently.

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