Director, Merchandising

Overview:
▶ Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

 

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®.  “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

 

But there’s a lot more to our story and much more left to be written.  We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. 

 

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

 

Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. 

 

▶ How we lead

At 7-Eleven we are guided by our Leadership Principles.

 

Be Customer Obsessed

Be Courageous with Your Point of View

Challenge the Status Quo

Act Like an Entrepreneur

Have an “It Can Be Done” Attitude

Do the Right Thing

Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

 

▶ About This Opportunity

Responsibilities:
 

JOB SUMMARY:

The Director is responsible for optimization of Merchandise performance (sales, margin, share) by building and maintaining the process and cadence for merchandising including reports/templates and preparation for key meetings. This person will lead a team of analysts supporting category and operations to find opportunities in retail, cost as well as executional elements (take rate, orders, etc) to verify merchandising plan effectiveness. The Director will partner with category counterparts as well as engage across other organizations (e.g., Marketing, FP&A) to ensure that Merchandise plans achieve enterprise objectives and goals.

KEY DUTIES AND RESPONSIBILITES:

Manage 3-5 direct reports to provide planning and analytics support / recommendations for category teams

Establish and maintain the overall process, cadence and routine for merchandising business review (calendar, reports, meetings, verification, KPIs), including optimization of activities to deliver optimal outcomes for SEI in line with merchandising and enterprise strategy

Manage strategic vendor management and cost policy process including annual JBP cycle overseeing ~$5B COGS annual negotiations

Identify and provide recommendations to Merch leadership on opportunities to improve sales, margin and proprietary mix in line with company goals, objectives and priorities

Drive strategic planning, objectives and transformation for Merchandising team to achieve company goals

Serve as data steward for merchandise data and analytics across enterprise ensuring data and reports accurately reflect business performance

Qualifications:
EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 10+ years

YEARS OF MANAGEMENT EXPERIENCE: 5+ years

CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS:

Skilled in deep analytics suite of tools (e.g., Databricks, SQL)

Expert knowledge of Microsoft Office, especially PowerPoint

Ability to develop senior level communication

Experience in negotiation strategy and category management

---